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ServiceNow® Governance, Risk, and Compliance

Rapid and relentless changes in the business, technology, and regulatory environments continuously challenge your GRC programs to keep up. Today, you have multiple disciplines under your organization’s GRC umbrella, each of which have their own internal processes, policies, and controls. It takes time for you to manually reconcile the relationships and information across these programs, so you struggle with gaining end‑to‑end visibility on your operational and IT risk posture. It takes time for your team to assess the dependencies across risks, compliance, business and operations.  As a result, your organization remains exposed to recurring compliance and audit failures, data breaches, IP losses, and service performance failures.

Stand‑alone GRC platforms enable you to centralize authoritative sources, automate surveys and attestations, and accept evidence data feeds from 3rd party management and security tools for assessment and reporting purposes.

Your investment in IT Service Management delivers efficiencies, control and insight, and enhanced the efficacy of your business services. With ServiceNow GRC, you can extend your investments in Service Management to break down siloes, operationalize integrated GRC, and enhance the efficiency and efficacy of your GRC programs.  You can go beyond the reactive, check‑box compliance mentality and take advantage real‑time service performance, security, and operational information to enable real‑time risk assessment and fine‑grained business impact analysis. The combination of GRC on Service Management not only automates compliance, risk management, and audit processes; it will enable your organization to embed risk, compliance and security controls across functional areas with minimal risks and integration.

Introducing ServiceNow Governance, Risk, and Compliance

ServiceNow Governance, Risk and Compliance Introducing ServiceNow Governance, Risk, and Compliance

Introducing ServiceNow Governance, Risk, and Compliance

Harness Service Management to Break Down silos and Deliver Effective GRC

GRC harnesses the Service Management platform to enhance visibility and orchestrate cross‑functional GRC processes, detect and assess risks in real time, streamline and operationalize compliance controls, and accelerate the mean time to mitigate risks.

Operationalize and Streamline Compliance Controls

Embed security and compliance controls in IT and business processes

Show dependencies across compliance, security, business services, and assets

Eliminate redundancies and conflicts across compliance controls and policies

Streamline controls and policies across multiple compliance and risk management programs

Eliminate errors and conflicts that stem from manual processes and assessments

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Enhance Internal Audit Productivity

Streamline audit planning, scoping, testing, and evidence data collection

Harmonize audit requirements across multiple compliance and risk management programs

Use risk‑data to prioritize and scope audit plans and prioritize audit resource allocation

Prepare consistent, error‑free audit reports by automating your workflows

Eliminate recurring audit findings

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Enable Sustainable Risk Management

Utilize real‑time service performance and operational data (ITSM) to continuously monitor and detect changes to the risk and compliance posture

Leverage Performance Analytics (KPIs) to create risk and compliance indicators

Model risk and map dependencies across compliance, risk, business services, and assets

Quantify and scope the likelihood and business impact of risk at a granular level

Orchestrate remediation and risk reduction activities across security, IT, and business domains, with minimal risks and integration

ServiceNow Deliver Rapid Time to Value

Extend Your Investment in Service Management

Use single system of record to enhance transparency and information sharing

Utilize flexible workflow automation to enhance productivity

Gain fine‑grain visibility on the process, asset, and risk dependencies with CMDB integration

Improve operational cost and performance with integrated GRC and Service Management

ServiceNow Create a Scure and Robust Environment

Accelerate Risk Assessment and Response

Reduce mean times for risk detection and  assessment with Performance Analytics integration.

Enhance mean time to risk remediation and crisis response with integrated GRC, security and Service Management.

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