Rapid changes in the business, technology, and regulatory environments continuously challenge enterprise governance, risk, and compliance (GRC) programs. Relying on point‑in‑time risk information and semi‑automated processes contributes to risk failures, especially in dynamic and abstracted environments. Enterprises are under pressure to continuously detect for failing critical controls especially in between assessments, accelerate business impact analysis, orchestrate effective remediation, and enhance visibility and stakeholder accountability.
Service management best practices deliver operational efficiencies and enhance GRC efficacy and control by delivering a system of engagement and real time actionable insights about the enterprises' risk and compliance operations. ServiceNow Governance, Risk, and Compliance (GRC) extends the benefits of service management into risk management, compliance, and internal audit. With ServiceNow GRC, enterprises utilize real time service performance data along with security and threat information to effectively operationalize compliance controls, enhance internal audit productivity, and detect changes in the risk posture. ServiceNow GRC integrates with Security Operations, IT Operations, and Service Management to accelerate detection, risk mitigation, and orchestrate remediation across functional groups and processes. The overall outcome is real time visibility and enhanced productivity of security, compliance, and risk management operations.
ServiceNow GRC harnesses the ServiceNow service management platform to enhance visibility and orchestrate cross‑functional GRC processes, detect and assess risks in real time, streamline and operationalize compliance controls, and accelerate the mean time to mitigate risks.