Quick Start - An Overview of ITIL (Service Strategy)
The Service Transition stage is where you double ‑ check everything before it goes live. Learning all of the processes in this stage can be arduous, but don’t freak out.
ServiceNow Cost Management quantifies the financial costs of IT services and assets. This fit‑for‑purpose application not only provides insight into what is being spent, but also where – and why – costs are being incurred. ServiceNow Cost Management consolidates the reporting and tracking of costs to provide service and project views of expenditure.
Gain Visibility into the Costs of IT Business Services Based on Allocating Costs from the Infrastructure to the Business Service
Organizations are under increasing pressure to calculate what IT actually costs and the business value it delivers in return. Visibility into the cost of services is often challenging because financial data is scattered across multiple tools, making reporting difficult and unreliable.