To effectively manage and improve your systems, you need to know exactly what assets are in your IT environment and have current, accurate configuration data.
With an accurate configuration management database (CMDB), it's easy to understand your organization's IT environment, particularly in the areas of service impact analysis, asset management, compliance, and configuration management.
The ServiceNow CMDB provides a single system of record for IT. When paired with ServiceNow Service Mapping, the CMDB becomes service aware — which enables your ServiceNow applications to be service aware as well. Now with your CMDB, you gain full visibility of your infrastructure and services, leading to more control of your environment and better decisions.
Dependency Views Provide Visibility into an Enterprise Application and its Dependencies
ServiceNow Service Mapping and CMDB Provide Complete Visibility into Services and Underlying Infrastructure
CMDB Health Dashboard Provides a Single View of Data Quality
Consolidate disparate IT management systems into a single system of record that enables you to see all of your IT assets and how they're functioning at all times.