Solutions | By Service | Release Management

As the number of changes you implement increases, release management helps you coordinate activities and resources. That's where the rubber meets the road - and where ServiceNow can help you improve the stability and availability of your production systems. Under the legacy status quo, you might end up handling important release processes as a simple extension of change management. - The best IT thinkers know that's risky.

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Where the rubber meets the road

Release management is about protecting the integrity of your computing environment through the introduction of new technology and changes to existing technology. Make sure those high-impact rollouts are tested, risks are understood, and contingency plans are in place.

Software development lifecycle for real release management

Application developers typically use a tool to manage the development life cycle. What if that tool were connected to your IT service management processes? You could manage software development as part of the bigger picture. You could connect your development requirements to your problem records. The best IT thinkers understand the value of truly integrated ITIL change and release management.

With ServiceNow, regardless of whether you are using a traditional waterfall approach, an agile methodology like Scrum, or another process unique to your business, our software development life cycle functionality lets you automate the release process and track development activities. From the initial definition of features right through to release, ServiceNow incorporates your development life cycle into your IT service management processes. Nothing should slip through the cracks as you deliver the highest quality computing experience for your business.

At ServiceNow, we use our software development life cycle functionality to keep our own development processes on track. We move faster than any enterprise IT management software vendor and take pride in hitting our release dates. We know how well it works - and so can you. Just ask our customers.