Solutions | By Service | Reporting
Getting information out of your service management system is just as important as getting information into it. How can you engage in real continual service improvement when you don't know where you've been or where you'd like to go?
Your Data. Your Reports. Your Way.
The reporting nightmare is over for the best IT thinkers. Now anybody can create and use the reports they need to get their jobs done. The days of expensive, complex analytics tools are over. ServiceNow reporting just works.
ServiceNow provides the same reporting capability across all applications built on the ServiceNow platform. Choose from these options:
Prebuilt reports, included with all ServiceNow applications, give you quick access to the data you need.
Right-click reporting from any ServiceNow list quickly generates the report you need in the format you choose. How easy is that?
Custom reports, built with our reporting engine, can present any data in the system - pie charts, lists, pivot tables, histograms, pareto charts, box charts, calendars, and more.
ODBC driver gives you secure access to your ServiceNow data from an external reporting and analytics tool.
Understanding IT performance and trending is a critical component of IT 3.0. Reporting is yet another way ServiceNow helps you get there.