Demand for ServiceNow experts is growing rapidly. ServiceNow
certification gives attendees the knowledge and confidence to take
full advantage of the ServiceNow platform. Throughout the training and
certification programs, attendees learn to configure, customize and
design with real‑world examples and a hands‑on approach.
ServiceNow Certification exams are computer‑based, multiple‑choice
exams delivered by ServiceNow testing partner Kryterion, in a
proctored environment. Online proctoring is also available.
To be successful on this exam, attendees need to be a ServiceNow
Certified System Administrator, have experience with at least two
end‑to‑end implementations with ServiceNow and have sufficient
proficiency in ServiceNow Scripting. ServiceNow also offers an Implementation
Bootcamp to help prepare attendees to become successful
To prepare for the exam, please download the exam blueprint to review what will be covered.
End User Agreement
Prior to completing registration, attendees will be required to
review and accept an End User Agreement.
About the Exam
65 multiple‑choice questions
90 minutes allotted to
complete the exam
No hard‑copy or online materials may be
referenced during the exam
Exam Registration and Scheduling
Appointments may be made in advance or on the actual test day,
subject to availability. Please visit WebAssessor to register and sign up for the exam.
Online proctoring is available for this exam.
Online Proctoring Requirements
Attendees who would like to review the requirements, including the
need for a standalone webcam (one that is NOT integrated to a
computer/laptop), please visit the WebAssessor download page.
Attendees must also use a Windows‑based PC and Internet
Explorer or Google Chrome.