Governance, Risk, and Compliance (GRC) is a company's strategy for
managing corporate governance, enterprise risk management, and
demonstrating corporate compliance. ServiceNow GRC is a suite of
applications within the ServiceNow platform to provide timely,
comprehensive, and continuous information for auditing, reporting, and
compliance purposes. By using the GRC applications (Policy and
Compliance, Risk, and Audit) GRC professionals create a scalable
compliance program based on their organization's needs to meet
internal and regulatory requirements.
This two‑day, hands‑on course demonstrates how GRC is implemented
within the ServiceNow platform and how to use the GRC applications.
Create user groups and apply security roles to provide access
or implement restrictions
Define a risk framework
Incorporate company policies into the ServiceNow platform
Import UCF Authority Documents
Scope an organization
for risk management and to apply policies
Use the policy
management process to draft, review, approve, publish, and retire
Create controls and review controls in the attest
Use the control management process throughout the
Define and apply Indicators
Create a test template
Manage an audit engagement
Review data on the GRC reporting dashboards
Who Should Attend
The audience for this class includes Compliance Officers, Risk
Managers, and other GRC professionals who want to understand how to
integrate their Compliance programs into the ServiceNow platform. The
course starts with an overview of the ServiceNow system.
ServiceNow System Administrators will also benefit by learning about
the system properties used by the GRC applications.
Customers with OKTA/SSO login can access the Learning Portal
directly to Self Register
Customers with no account can
easily create an account
Cancellation and rescheduling
policies apply (see Terms and Conditions)
NOTE: Interested individuals or organizations that are NOT currently
working with ServiceNow are welcome to attend the course. Just send an
email to firstname.lastname@example.org with
contact info (name, company, phone, email) and the course(s)/date(s).
A ServiceNow training coordinator will respond within 24‑48 hrs to
request credit card information and confirm course registration.