ServiceNow Learning Credits

Schedule ServiceNow Training at a Convenient Time

Quick Facts

Certification: No

Duration: 2-5 days

Cost: Depends on course

Summary

ServiceNow offers a wide variety of training courses throughout the year. Customers can purchase courses individually or using ServiceNow Learning Credits. Learning Credits can be pre‑purchased in bulk for ServiceNow Training and applied to any training solution, including in‑person, virtual or on‑demand courses. Learning Credits can be purchased at any time and are valid for one year from the purchase date.

Learning Credits eliminate the need to allocate funds for training on an ad hoc basis; reduce the amount of administrative resources and expense of generating multiple purchase orders for training; and enable organizations to take advantage of bulk purchasing.

Learning Credits Schedule

Learning Credits may be redeemed for ServiceNow Training according to the following table, up to the amount of credits purchased. Public course seats are subject to availability. Scheduled locations, dates and times for each public course are published on the ServiceNow training website. Class details are available by clicking the class titles below.

ServiceNow Training Duration Format Learning Credits Required Students Included

Fulfiller Training – Content Development

1 process

Refer to Fulfiller Training Service Description for details as set forth on ServiceNow Course Schedules

16

NA

Fulfiller Training

1 day

On-site - Train-the-trainer

4

Up to 10

1 day

Remote - Train-the-trainer

4

Up to 10

1 day

On-site - Instructor Led

4

Up to 15

1 day

Remote - Instructor Led

4

Up to 25

All 2 Day ServiceNow Courses

2 days

Public Course Seat

3

1

On-site - Class

15

Up to 5

On-site - Additional Attendee

3

1

All 3 Day ServiceNow Courses

3 days

Public Course Seat

4

1

On-site - Class

19

Up to 5

On-site - Additional Attendee

4

1

Implementation Bootcamp

5 days

Public Course Seat

6

1

On-site - Class

32

Up to 12

On-site - Additional Attendee

2

1

Learning Library

Varies

eLearning

2

1

ServiceNow Learning Credits can be used only for the classes listed above and may not be used for certification vouchers or custom training solutions delivered under time and material (T&M) agreements.