ServiceNow Orchestration

Automate Processes for Fast, Predictable Results


In this practical two-day training, attendees will learn how to use ServiceNow Orchestration to automate processes that involve systems external to ServiceNow, such as Active Directory, VMware and Amazon EC2. Topics include:

  • Introduction to ServiceNow Orchestration
  • Workflow Foundation
  • MID Server Overview
  • Getting Started with Orchestration
  • Passing Variables and Inputs
  • Credentials
  • Active Directory
  • VMware Provisioning

Who Should Attend

ServiceNow system administrators who need to build automation into their processes to streamline tasks and produce fast, predictable results. 


  • ServiceNow System Administration required
  • Certified System Administrator recommended
  • Three to six months building workflows in ServiceNow
  • Scripting in ServiceNow or equivalent knowledge is also strongly suggested

Class Schedule 

  • Two days (8:30am – 5pm) (includes 1 hour lunch break) 

How to Attend

To view all available courses click here to view the Course Schedule.


To register for class: 

  • Customers can log into their instance and register via Self Service > Service Request > Training Registration Request or contact their customer account representative for registration
  • Upon receipt of registration, ServiceNow will forward an invoice for the training
  • Cancellation and rescheduling policies apply (see Terms and Conditions)

Onsite training is available through ServiceNow or one of ServiceNow’s Authorized Training Partners.


NOTE: Interested individuals or organizations that are NOT currently working with ServiceNow are welcome to attend the course. Just send an email to with contact info (name, company, phone, email) and the course(s)/date(s). A ServiceNow training coordinator will respond within 24-48 hrs to request credit card information and confirm course registration.


Need More Info?



View the Terms and Conditions

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