Scripting in ServiceNow

Extend ServiceNow with Scripting

Quick Facts

Certification: No

Duration: 3 days

Cost: $2,095

Summary

Attend Scripting in ServiceNow Training to learn how to use the ServiceNow JavaScript API, take advantage of the extensibility of ServiceNow, and add new functionality or modify the baseline behavior of an instance. This class begins with client‑side scripting and transitions to server‑side scripting. Attendees write, test and debug scripts using real‑world, relevant lab exercises. The class features lecture and discussion as well as extensive hands‑on practice and reinforcement of the lectures, delivered in a wide variety of lab activities.

During this interactive training course, attendees perform scripting functions in their own instance. This provides an opportunity to practice and become comfortable with both client‑side and server‑side scripting.

The course content and lab work help attendees learn to:

  • Determine when it is appropriate to script
  • Configure a ServiceNow instance for scripting
  • Script client‑side:
  • Client Scripts
  • UI Policies

Script server‑side

  • Business Rules
  • GlideSystem
  • GlideRecord
  • Scheduled Jobs
  • Event Management
  • Workflow Scripts
  • Script Includes

Develop scripting best practices

Who Should Attend

Experienced ServiceNow System Administrators, with a minimum of three to six months experience with the ServiceNow Service Automation Platform, who wish to extend the functionality of their instance.

Prerequisites

  • ServiceNow System Administrations course
  • Certified System Administrator preferred
  • Ability to write, test and debug JavaScript
  • Successful completion of Code Academy’s JavaScript course is recommended
  • Review the JavaScript Primer
  • Familiarity with database tables and columns

Class Schedule

  • Three days (8:30am – 5pm) (includes 1 hour lunch break)

How to Attend

To view all available courses click here to view the Course Schedule.

To register for class:

  • Customers can use the follow link to access the Learning Portal http://servicenow.sabacloud.com/
  • Customers with OKTA/SSO login can access the Learning Portal directly to Self Register
  • Customers with no account can easily create an account
  • Cancellation and rescheduling policies apply (see Terms and Conditions)

Onsite training is available through ServiceNow or one of ServiceNow’s Authorized Training Partners.

NOTE: Interested individuals or organizations that are NOT currently working with ServiceNow are welcome to attend the course. Just send an email to training@servicenow.com with contact info (name, company, phone, email) and the course(s)/date(s). A ServiceNow training coordinator will respond within 24‑48 hrs to request credit card information and confirm course registration.