The Security Operations Suite includes the Threat Intelligence,
Vulnerability Response Management, and Security Incident Response
Management applications. The Security Operations Suite provides the
tools needed to manage the identification of threats and
vulnerabilities within your organization as well as specific tools to
assist in the management of Security Incidents.
During this two‑day interactive training course you will perform
Security Operations functions in your own student instance; a safe
sandbox. Participants will:
Review Security Operations terminology and concepts
Install and Administer the ServiceNow Threat Intelligence
Learn about available tools to integrate multiple
Threat Intelligence feeds and explore Threat Intelligence data
Configure and use Vulnerability Assessment and management
Review integration points for Vulnerability
tools via plugins, API settings and data file imports
Perform Security Incident Response Management
Participants achieve these objectives through the combination of
labs, demos, lecture, group discussions, and instructor‑facilitated
interactive discussions (Tech Talks). A scenario is weaved throughout
the course to present real‑world, relevant lab exercises as extensive
hands‑on work is completed in student instances.
Who Should Attend
This course is designed for Security Operations administrators,
ServiceNow administrators, and consultants who need to configure and
administer ServiceNow Security Management. Additional training in
ServiceNow administration, scripting, integration, and development
would be helpful.
NOTE: Interested individuals or organizations that are NOT currently
working with ServiceNow are welcome to attend the course. Just send an
email to email@example.com with
contact info (name, company, phone, email) and the course(s)/date(s).
A ServiceNow training coordinator will respond within 24‑48 hrs to
request credit card information and confirm course registration.