Enterprise IT Cloud for Healthcare Providers

Transform IT to Revolutionize the Patient Experience


The healthcare industry is experiencing significant change, including evolving regulations, ongoing facility and infrastructure modernization, and the digitization of the complete care system. The IT organization is at the center of it all.

ServiceNow enables IT to spend less time managing the infrastructure and more time creating innovative solutions that enable healthcare professionals to transform the patient experience.


  • Drive efficiencies by consolidating fragmented legacy systems, spreadsheets, and software for electronic health records (EHRs) to a single system of record for IT
  • Deliver quality services at scale with standardized processes and an intuitive, consumer-like experience for healthcare professionals and their patients
  • Reduce overhead costs by implementing lights out, zero-touch automation to replace manual, redundant tasks
  • Improve the quality of IT services by leveraging ITIL-based processes that can be rapidly modified to meet specific institution needs without high-cost consultants or programmers
  • Increase IT visibility and capabilities to report on goals for healthcare quality with a single system of record

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