Power Institution-Wide IT Transformation
IT organizations want to deliver innovative business solutions, not spend time looking after infrastructure. And business users want services to be just as convenient as the ones they use in their personal lives. Our ITSM solutions give you end-to-end visibility into processes and infrastructure through a single system of record for IT. This enables you to consolidate and automate service management processes, increase efficiency, lower costs — and devote more time to innovating and creating the consumer-like experience that users expect.
ServiceNow enables IT to spend less time managing the infrastructure and more time delivering business services that improve the student experience, facilitate research initiatives and reduce costs.
Optimized business services through service mapping, delivery and assurance