Increase Innovation and Efficiency of Your Entire Company
Disruption is the new normal and to be disruptive, you need to fuel
innovation and efficiency across your entire company.
ServiceNow provides applications to improve customer service and
increase employee engagement, plus a platform to build custom
work‑flow based applications for any business process or customer application.
Resolve Customer Issues at Lightspeed
ServiceNow omni‑channel Customer Service Management solution provides
comprehensive case management with workflow and automation, a
searchable knowledge base that includes private customer case history,
community forums, and integrated incident, problem, and change
capabilities to rapidly resolve customer issues.
ServiceNow allows you to drive employee engagement and HR department
productivity with a comprehensive application for HR Service
Management. Employees can make requests from a consumer‑like HR
catalog and see the status of service fulfillment as it progresses.
HR teams can automate routine requests, build workflows for more
complex requests, and get real‑time statistics on the volume and type
For any other common tasks in your company, you can build custom
workflow‑based applications to increase the efficiency and speed of
all work across your organization. These custom applications can help
you reduce cost, grow revenue, or drive toward any other critical
objective for your organization.
Thanks to ServiceNow, employees have the information they need
right at their fingertips, significantly increasing employee
satisfaction. We see ServiceNow as a key partner in our
Man Investments’ custom Idea Lifecycle Management application has
improved time to authorization for all new investment proposals,
ensured adherence to security and auditability, and provided new
levels of transparency