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IT Business Management

Manage IT Like a Business

Summary

Virtually every aspect of business relies on technology. However, making the transition from infrastructure custodian to business enabler has been difficult for most IT organizations. ServiceNow can help accelerate this transformation by providing a platform for IT Business Management. ServiceNow provides a single system of record that everybody in IT consults, interacts with and reports on. IT executives gain complete visibility into service costing and budget forecasting, project focus, resource utilization and availability, and IT service level adherence.

Benefits

  • Manage the business of IT with a single system of record that everybody in IT consults, interacts with and reports on
  • Accelerate the shift of IT staff work from ‘keeping the lights on’ to business transformation
  • Optimize and prioritize IT resource utilization by ensuring IT demand is in alignment with business objectives
  • Manage and communicate the cost of all IT activities including projects, engagements and services

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