Streamline Marketing Requests in a Centralized, Cloud-Based Management Platform

You're responsible for maintaining marketing guidelines, providing company‑wide creative services, and driving marketing initiatives that support business goals. But when your time is spent managing the constant barrage of unstructured requests in your inbox — all with unforgiving deadlines — instead of sending requesters to a central, self‑service knowledge base for marketing guidelines, collateral or customer successes, it’s hard to keep your head above water much less address broader strategic goals.

Our platform can improve service delivery with an online marketing storefront and automated workflows that streamline requests. Marketing staff can efficiently fulfill submitted requests including creative services, campaign operations and website publishing. Comprehensive dashboards show demand, work assignments, resources and status, providing management with visibility into all department functions. As a result, you can get a clear picture of demand and resources, plan ahead, and be strategic rather than reactive.

  • ServiceNow Elevate

    Improve Marketing Service Delivery

    Categorize and assign requests for marketing collateral to the appropriate teams. Ensure the requestor can monitor and approve as the project progresses. Save hundreds of hours by automating work assignments instead of manually assigning responsibilities to staff

  • ServiceNow Visibility

    Gain Visibility Into Work

    Teams can finally report on the work they do without repetitive manual effort. Managers can look at their dashboards and gain end-to-end visibility into work progress. Identify redundant work and requests and eliminate them

  • ServiceNow Manage

    Deliver Rapid Time to Value

    Start using an out-of-the-box application in less than 30 days, and deliver services more quickly through automated routing, knowledge base, and self-service

  • ServiceNow Enable

    Enable rapid user adoption

    Manage requests and automate work to gain substantial efficiencies and dramatically change response and completion times in a consistent and intuitive self-service portal

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