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We are in the middle of one of the most transformational eras of our time. Cloud, virtualization, and mobility represent a few of the new computing models that are reshaping business. And IT is at the center of it all. Based on years of IT leadership and experience, Equinix CIO Brian Lillie, shares his perspective on the CIO of the future and what you can do to embrace and lead change. Mr. Lillie offers guidance and describe how he helped position Equinix IT for success in the cloud era.

Ravi Nannapaneni, Director of IT Service Transformation at Intel, describes how Intel IT delivers a strategic advantage.

Olaf van der Vossen, GS Service Management and Support at CERN, describes how CERN accelerated service management maturity with ServiceNow.

Timothy First, Global Manager of Service Operations at Perrigo, describes how Perrigo transformed IT.

Service-now.com customers NYSE-Euronext, VeriSign, Pepsi Americas and Clark County, Nevada provide insight into how they are dealing with economic pressures and the growing need to provide better services using ITIL and software as a service.

Customer testimonial

Customers answer the question: Why did you choose ServiceNow?

Customers answer the question: Why did you choose ServiceNow?

Customer testimonials

Customer testimonial

Customer testimonial

Customer testimonial

Customers answer the question: Why did you choose ServiceNow?

Customer testimonial

Centrica case study presentation at ITSMF UK 2010

Customer testimonial

Customer testimonial

Customer testimonial

Customer testimonials

Customer testimonials

Customer case study webinar

Customer case study webinar

Customer case study webinar

Customer testimonials

Customer testimonial