2017


  • Business Impact
    How ServiceNow uses Security Operations to Deliver 6X Faster Processing via Automation and Integration
    December 05, 2017
  • Business Impact
    How ServiceNow Built an Application that Increases Approval Speed of Legal Agreements by 10X
    December 05, 2017
  • Digital Transformation
    The Business Value of ServiceNow – A Look at IT, HR, Business Apps, and Customer Service
    December 03, 2017
  • Digital Transformation
    How ServiceNow Uses ITBM to Accelerate Project Delivery by 20%
    November 10, 2017
  • Digital Transformation
    Meet ServiceNow Agent Intelligence: Machine Learning for Everyday Work
    October 16, 2017
  • Telepathy
    Digital Transformation
    ServiceNow doubles down on customer experience design with acquisition of Telepathy
    September 29, 2017
  • Digital Transformation
    How ServiceNow uses the Now Platform® to achieve a 13-point increase in NPS and a 25% case deflection rate
    September 22, 2017
  • Slack
    Digital Transformation
    ServiceNow Announces Integration With Slack
    September 15, 2017
  • Digital Transformation
    How ServiceNow Uses GRC to Reduce 66% of our SOX Administrative Burden
    August 17, 2017
  • Web
    Digital Transformation
    ServiceNow named a Gartner IT Service Management Magic Quadrant Leader
    August 15, 2017
  • Digital Transformation
    How ServiceNow Uses Performance Analytics to Drive Business Outcomes
    July 14, 2017
  • Digital Transformation
    Using the NowPlatform to transform the IT experience
    June 05, 2017
  • Knowledge 2023 takeaways: a group of women raising their hands
    Events
    4 takeaways from Knowledge 2023
    Knowledge 2023 united thousands of ServiceNow customers and colleagues at the first single global user conference in three years. Here are four key takeaways.
  • DEI data analytics: group of diverse workers in conversation
    Culture
    Using DEI data analytics to know where we are and to strategize
    It's impossible to truly embody DEI without first knowing the current state through DEI data analytics. Find out how ServiceNow uses DEI data.
  • Wide view of thousands of people seated to hear the Knowledge 2023 keynote
    Events
    Knowledge 2023 keynote recap: Putting yes to work
    The Knowledge 2023 keynote in Las Vegas was standing room only. Against the theme of “Putting Yes to Work,” speakers shared well-honed insights. Learn more.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
Productivity depends on people

Topics

Year