2018


  • AI and Automation
    Know Your Desired Outcomes - IoT and Consumables in 2019 and Beyond
    December 23, 2018
  • IT automation led to innovation in Howard County Government
    December 14, 2018
  • ServiceNow Named a 2018 Gartner Peer Insights Customers’ Choice for IT Service Management Tools
    November 19, 2018
  • ServiceNow
    Digital Transformation
    Showcasing the art of the possible with Accenture
    November 15, 2018
  • ServiceNow
    Digital Transformation
    What Employee Experience Really Means
    November 14, 2018
  • ServiceNow
    Digital Transformation
    US. State Department Awards ServiceNow IT Modernization Contract
    October 28, 2018
  • Small business, working at the office.
    Now Platform
    ServiceNow’s CreatorCon Challenge: Unleash Your Entrepreneur
    October 22, 2018
  • ServiceNow
    Digital Transformation
    The Power of an Amazing Onboarding Experience
    October 22, 2018
  • ServiceNow named a Gartner IT Service Management Magic Quadrant Leader
    August 22, 2018
  • Digital Transformation
    Legal Technology Transformation: The Challenges
    August 21, 2018
  • Web
    Now Platform
    ServiceNow and Box Together Power Future of Work, Drive Digital Transformation
    August 20, 2018
  • Digital Transformation
    How to Get Smarter With Machine Learning
    July 23, 2018
  • ServiceNow is a Leader in Integrated Risk Management
    July 18, 2018
  • Digital Transformation
    Driving Public Sector Digital Transformation
    June 06, 2018
  • Service Delivery and Management
    Dell Drives Tech-HR Revolution - ServiceNow Blog
    June 05, 2018
  • Digital Transformation
    The digital journey ahead for the transportation industry
    May 28, 2018
  • Service Delivery and Management
    After Hurricane Harvey, ServiceNow Demonstrates Its True Impact on the Employee Experience
    May 25, 2018
  • Culture
    ServiceNow and the future of work
    May 08, 2018
  • Web
    Digital Transformation
    ServiceNow’s Comprehensive Platform Vision
    April 30, 2018
  • vendorhawk
    Digital Transformation
    ServiceNow Acquires VendorHawk: Q&amp
    April 20, 2018
  • EMEA PartnerNow Summit Hackathon 2018
    March 06, 2018
  • AI and Automation
    ServiceNow Wins Gold: Receives Coveted Stevie® Award for Customer Service
    February 27, 2018
  • Business Impact
    How ServiceNow uses Enterprise Onboarding and Transitions to Accelerate New Hire Provisioning by 94%
    February 09, 2018
  • Web
    Digital Transformation
    The CISO’s 2018 Resolution: Security Orchestration and Automation
    January 26, 2018
  • Business Impact
    How ServiceNow uses ITOM to Reduce P1 and P2 Incidents by 67%
    January 17, 2018
  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
    Organizations are aligning employee experience and customer experience to create a positive total experience. See findings from the latest research.
  • 4 ServiceNow employees who worked on support case creation and auto-agent workflows
    Now on Now
    Streamlining support case creation and administration
    When customer feedback revealed areas ripe for improvement, ServiceNow employees listened and upgraded two support workflows: case creation and auto-agent.
  • Scaled Agile Framework (SAFe): business man looking at phone while standing on bridge overlooking a city
    IT Management
    How the Scaled Agile Framework (SAFe) truly supports business
    The Scaled Agile Framework (SAFe) delivery model can help IT leaders manage the transition from a stability-focused to a continuously evolving infrastructure.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
Productivity depends on people

Topics

Year