Meet Nic: Having a fulfilling job after the military

  • ServiceNow Blog
  • Life at Now
  • Careers
  • 2020
November 06, 2020

The ServiceNow platform is essentially a development tool so Nic and his team can be innovative and develop the right solutions to help customers be faster and more efficient.

As employee #185, Nic has seen all phases of ServiceNow's growth. What brought him here after a career in the Navy was the people. He lost his tribe when he left the military but found a new one at ServiceNow. “It was really the people that just kind of got me,” says Nic. “People are the company.” As a hiring manager, he looks for talented people who aren’t afraid to tell him the truth, even if it’s not a popular opinion. As a manager, he wants decisions to be more informed and for the team to benefit from collective perspectives.

His team of developers, systems engineering lab folks, and product owners listen to calls to understand customer problems and engineer solutions. The ServiceNow platform is essentially a development tool so Nic and his team can be innovative and develop the right solutions to help customers be faster and more efficient. 

“They’re using something that you thought of, that you put into this world, and that’s one of the greatest feelings that you can ever have.” And you get to do that every single day at ServiceNow.

Don't take our word for it, hear from Nic directly.


We’re hiring. Check out our Engineering career opportunities.

© 2020 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Topics

  • RPA: group of workers gathered around a conference table looking at a laptop
    AI and Automation
    Forrester report: ServiceNow debuts as a Strong Performer in RPA
    In our very first year of entry, ServiceNow has been named a Strong Performer in The Forrester Wave: Robotic Process Automation, Q1 2023. Find out why.
  • Generative AI capabilities: man in glasses looking intently at open laptop
    Now on Now
    How ServiceNow is using generative AI capabilities across its operations
    Generative AI capabilities can deliver rich experiences and unlock the potential of technology, people, and processes. Find out how we use them at ServiceNow.
  • Vancouver release: Put AI to work with the Now Platform
    Now Platform
    Meet the Now Platform Vancouver release: GenAI, security, and agility
    The Now Platform Vancouver release delivers innovation and GenAI, security, and agility solutions to maximize efficiency, optimize processes, and reduce costs.

Trends & Research

  • RPA: group of workers gathered around a conference table looking at a laptop
    AI and Automation
    Forrester report: ServiceNow debuts as a Strong Performer in RPA
  • #1 in ITSM, AIOps and IT Operations Market Share: Organizations around the world count on ServiceNow in times of change.
    IT Management
    ServiceNow is No. 1 for AIOps, IT operations, and IT service management categories by market share
  • ESG technology: green surrounding a river, woman smiling, 2 government employees in conversation
    Cybersecurity and Risk
    Survey says ESG technology drives results

Year