ServiceNow bids a fond farewell to President Emeritus David Schneider

  • ServiceNow Blog
  • Life at Now
  • Culture
  • 2020
December 22, 2020

Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.

When you think about innovation, a specific image probably comes to mind. It may be a rocket blasting into space or a piece of software that changes the world around us. 

Both are certainly innovative. Yet at ServiceNow, innovation is about more than just engineering prowess. At its core, it’s really about solving problems—whenever and wherever they exist. 

In fact, when Forbes named ServiceNow its most innovative company of 2018, it wasn’t due to our products alone. Instead, it was because we encouraged innovation in every department and every person—from sales to marketing to legal, and yes, engineering, too. 

In this video, Chief Innovation Officer Dave Wright and President Emeritus David Schneider discuss what drew them to ServiceNow, why a strong culture means constantly evolving, and how that culture fuels innovation throughout the company. 

For Schneider, who is leaving ServiceNow this December after nearly a decade with the company, maintaining that culture is his final challenge to ServiceNow. 

“It’s okay to try things. It’s okay that not all of them work,” he says. “The only route to greatness is to get up every morning and try something really hard.”

Watch the full video to hear more, including details on the “Texas drop-off” and the moment Schneider understood the full potential of ServiceNow.

 

© 2020 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Topics

  • Work-study program student Jasmine M. with ServiceNow employee Albert O.
    Careers
    Work-study program offers high schoolers a start in tech
    We’ve partnered with Cristo Rey San Jose Jesuit High School’s Corporate Work Study Program since 2020 to empower students from underserved communities.
  • RPA: group of workers gathered around a conference table looking at a laptop
    AI and Automation
    Forrester report: ServiceNow debuts as a Strong Performer in RPA
    In our very first year of entry, ServiceNow has been named a Strong Performer in The Forrester Wave: Robotic Process Automation, Q1 2023. Find out why.
  • Generative AI capabilities: man in glasses looking intently at open laptop
    Now on Now
    How ServiceNow is using generative AI capabilities across its operations
    Generative AI capabilities can deliver rich experiences and unlock the potential of technology, people, and processes. Find out how we use them at ServiceNow.

Trends & Research

  • RPA: group of workers gathered around a conference table looking at a laptop
    AI and Automation
    Forrester report: ServiceNow debuts as a Strong Performer in RPA
  • #1 in ITSM, AIOps and IT Operations Market Share: Organizations around the world count on ServiceNow in times of change.
    IT Management
    ServiceNow is No. 1 for AIOps, IT operations, and IT service management categories by market share
  • ESG technology: green surrounding a river, woman smiling, 2 government employees in conversation
    Cybersecurity and Risk
    Survey says ESG technology drives results

Year