The Workflow Quarterly Innovation Issue is live! The Spring edition of our quarterly research journal, released today, looks at how CIOs can harness talent and technology to foster innovation that drives business results. Based on a global survey of business leaders and interviews with some of the world’s most accomplished CIOs, we present an innovation agenda for IT.
The Innovation Issue is guest edited by Dave Wright, chief innovation officer at ServiceNow. Our lead author is veteran tech journalist Dan Tynan, a frequent Workflow contributor and former EIC of Yahoo Tech. You can check out the full experience here.
The Innovation Issue includes a video conversation between Wright and ServiceNow CEO Bill McDermott on how CEOs can help nurture productive innovation across the enterprise. Take our interactive quiz to gauge your own organization’s innovation maturity, and check out insights from tech leaders at Microsoft, Comcast, Crown Agents Bank, the New South Wales Police and other organizations worldwide.
One key finding is what we call the “innovation paradox.” With businesses spending more than ever on digital technology, CIOs are feeling the heat to deliver innovation. However, doing so means focusing less on technology and more on teamwork.
Additional findings include:
We hope you enjoy the Innovation Issue. The Workflow Quarterly team is now hard at work on the Customer Issue, which looks at the future of customer service management. It’s scheduled to launch at the end of June.
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