Working from home is here: Canadian survey results

  • ServiceNow Blog
  • Employee Experience
  • Trends and Research
  • Solutions
  • 2020
June 18, 2020

Work from home is here

When the COVID-19 pandemic forced most people to work from home, many assumed it’d be temporary. However, as our new Work from Home Productivity Survey reveals, many people across Canada are seeing upsides to remote work.

With working from home on the table for the long term, organizations have to pay attention to what’s working well and what’s not.

Across industries, remote workers are experiencing benefits like saving time, money, and connecting more with their loved ones.

Of course, there are still challenges that come with blending work with life at home. From technology barriers to caring for others, staying productive while working from home isn’t always easy. The good news is that employers have an opportunity to meet some of these challenges directly, to keep productivity – and spirits – high.

It is possible to improve the employee experience, even with a remote workforce. Offering the right communication, collaboration and remote working technology, plus benefits like flexible hours can go a long way towards making employees comfortable.

Check out our key findings to get a better sense of what working from home is looking like right now and in the future. Check out our key findings to get a better sense of what working from home is looking like right now and in the future by downloading our e-book here or by clicking on the image below.


Topics

  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
    Organizations are aligning employee experience and customer experience to create a positive total experience. See findings from the latest research.
  • 4 ServiceNow employees who worked on support case creation and auto-agent workflows
    Now on Now
    Streamlining support case creation and administration
    When customer feedback revealed areas ripe for improvement, ServiceNow employees listened and upgraded two support workflows: case creation and auto-agent.
  • Scaled Agile Framework (SAFe): business man looking at phone while standing on bridge overlooking a city
    IT Management
    How the Scaled Agile Framework (SAFe) truly supports business
    The Scaled Agile Framework (SAFe) delivery model can help IT leaders manage the transition from a stability-focused to a continuously evolving infrastructure.

Trends & Research

  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
  • Customer service: smiling businessman on phone walking outdoors
    Customer Experience
    Survey: 3 tips to deliver world-class customer service
  • Enterprise SRE (site reliability engineering): where service reliability and business agility meet
    Application Development
    Service quality and the rising need for enterprise SRE

Year