Ensuring a safe return to school

  • Education
  • Solutions
  • Dimitra Maniatis
  • 2021
April 08, 2021

Ensuring a safe return to school

Planning for a safe return to school in the midst of a health crisis is a daunting task. From gauging student preparedness and determining special accommodations to meeting government health requirements and communicating protocols with parents quickly and easily, there are many factors for IT services to consider.

That was especially true for the Toronto District School Board (TDSB), the largest school district in Canada, which has 583 schools and 245,000 daytime learners. In our third episode of the Canadian Leadership Exchange, we spoke with Peter Singh, executive officer of IT services at the TDSB, to learn how the district used technology to ensure a safe return to school—while building confidence in the community around the district’s health and safety procedures.

There’s an app for that

Having already implemented ServiceNow ITSM capabilities in 2017, the TDSB turned to our Safe Workplace Suite to manage the transition.

The Readiness Surveys app helped the district gather real-time data about student preparedness to return to school. And, by working with Toronto Public Health, the TDSB was able to optimize the ServiceNow Health Screening app to meet provincial requirements. The app also helped streamline the process for ensuring students and their families complete the necessary daily health checks.

Watch the video to learn more about how school boards can leverage the power of digital workflows to improve the education experience and facilitate a safe return to school.



Did you miss the last episode? We spoke with Imraan Bashir, partner of cyber and digital solutions at KPMG Canada, to discuss how the Canadian government can evolve its digital services delivery to its citizens.

© 2021 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

 

Topics

  • HR digital transformation: 3 employees collaborate over a conference table
    Employee Experience
    3 ways to supercharge HR digital transformation
    It’s never been more important for HR leaders to make a strong business case for HR digital transformation. Learn three ways to drive success.
  • ERP workflows: 2 co-workers looking at and pointing to a laptop
    Employee Experience
    How prebuilt ERP workflows tame unruly source-to-pay operations
    Prebuilt ERP workflows can help connect the work of users across departments and functions. Find out how they work and how organizations benefit.
  • Kristin R., empowering girls with tech and robotics
    Careers
    Meet Kristin: Empowering girls with tech and robotics
    Kristin R. witnessed joy and magic as part of a volunteer opportunity to teach Dominican girls and women about tech and robotics. Watch a video of her story.

Trends & Research

  • RPA: group of workers gathered around a conference table looking at a laptop
    AI and Automation
    Forrester report: ServiceNow debuts as a Strong Performer in RPA
  • Digital innovation: three workers looking at a computer monitor
    AI and Automation
    Survey says digital innovation is the way to navigate macro uncertainty
  • Innovation is a top management imperative: man standing in a corner office overlooking a city
    IT Management
    Survey: Innovation is a top management imperative

Year