Ensuring a safe return to school

  • Education
  • Solutions
  • Dimitra Maniatis
  • 2021
April 08, 2021

Ensuring a safe return to school

Planning for a safe return to school in the midst of a health crisis is a daunting task. From gauging student preparedness and determining special accommodations to meeting government health requirements and communicating protocols with parents quickly and easily, there are many factors for IT services to consider.

That was especially true for the Toronto District School Board (TDSB), the largest school district in Canada, which has 583 schools and 245,000 daytime learners. In our third episode of the Canadian Leadership Exchange, we spoke with Peter Singh, executive officer of IT services at the TDSB, to learn how the district used technology to ensure a safe return to school—while building confidence in the community around the district’s health and safety procedures.

There’s an app for that

Having already implemented ServiceNow ITSM capabilities in 2017, the TDSB turned to our Safe Workplace Suite to manage the transition.

The Readiness Surveys app helped the district gather real-time data about student preparedness to return to school. And, by working with Toronto Public Health, the TDSB was able to optimize the ServiceNow Health Screening app to meet provincial requirements. The app also helped streamline the process for ensuring students and their families complete the necessary daily health checks.

Watch the video to learn more about how school boards can leverage the power of digital workflows to improve the education experience and facilitate a safe return to school.



Did you miss the last episode? We spoke with Imraan Bashir, partner of cyber and digital solutions at KPMG Canada, to discuss how the Canadian government can evolve its digital services delivery to its citizens.

© 2021 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

 

Topics

  • RPA: group of workers gathered around a conference table looking at a laptop
    AI and Automation
    Forrester report: ServiceNow debuts as a Strong Performer in RPA
    In our very first year of entry, ServiceNow has been named a Strong Performer in The Forrester Wave: Robotic Process Automation, Q1 2023. Find out why.
  • Generative AI capabilities: man in glasses looking intently at open laptop
    Now on Now
    How ServiceNow is using generative AI capabilities across its operations
    Generative AI capabilities can deliver rich experiences and unlock the potential of technology, people, and processes. Find out how we use them at ServiceNow.
  • Vancouver release: Put AI to work with the Now Platform
    Now Platform
    Meet the Now Platform Vancouver release: GenAI, security, and agility
    The Now Platform Vancouver release delivers innovation and GenAI, security, and agility solutions to maximize efficiency, optimize processes, and reduce costs.

Trends & Research

  • RPA: group of workers gathered around a conference table looking at a laptop
    AI and Automation
    Forrester report: ServiceNow debuts as a Strong Performer in RPA
  • #1 in ITSM, AIOps and IT Operations Market Share: Organizations around the world count on ServiceNow in times of change.
    IT Management
    ServiceNow is No. 1 for AIOps, IT operations, and IT service management categories by market share
  • ESG technology: green surrounding a river, woman smiling, 2 government employees in conversation
    Cybersecurity and Risk
    Survey says ESG technology drives results

Year