Ensuring a safe return to school

  • Education
  • Solutions
  • Dimitra Maniatis
  • 2021
April 08, 2021

Ensuring a safe return to school

Planning for a safe return to school in the midst of a health crisis is a daunting task. From gauging student preparedness and determining special accommodations to meeting government health requirements and communicating protocols with parents quickly and easily, there are many factors for IT services to consider.

That was especially true for the Toronto District School Board (TDSB), the largest school district in Canada, which has 583 schools and 245,000 daytime learners. In our third episode of the Canadian Leadership Exchange, we spoke with Peter Singh, executive officer of IT services at the TDSB, to learn how the district used technology to ensure a safe return to school—while building confidence in the community around the district’s health and safety procedures.

There’s an app for that

Having already implemented ServiceNow ITSM capabilities in 2017, the TDSB turned to our Safe Workplace Suite to manage the transition.

The Readiness Surveys app helped the district gather real-time data about student preparedness to return to school. And, by working with Toronto Public Health, the TDSB was able to optimize the ServiceNow Health Screening app to meet provincial requirements. The app also helped streamline the process for ensuring students and their families complete the necessary daily health checks.

Watch the video to learn more about how school boards can leverage the power of digital workflows to improve the education experience and facilitate a safe return to school.



Did you miss the last episode? We spoke with Imraan Bashir, partner of cyber and digital solutions at KPMG Canada, to discuss how the Canadian government can evolve its digital services delivery to its citizens.

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