Exploring ServiceNow values: Stay hungry and humble

At ServiceNow, we believe our best work is what we’re doing next. We don’t take success for granted, and we’re always ready to learn and evolve. 

In other words, we’re hungry and humble. This has been a consistent company value since founder Fred Luddy had the ingenious idea to use technology to make work better. 

“Our culture was that we were going to be humble, that we were to absolutely have integrity,” Fred explained when we talked to him about the company’s early days. “We were going to be confident but never arrogant. And we were going to always listen to the customer.”  
 

What staying hungry and humble means

Today’s ServiceNow employees enthusiastically embrace that mentality. We asked several of them what staying hungry and humble means and how this value inspires their day-to-day work. See their responses in the video:
 

According to Megan L., a senior marketing specialist, staying hungry and humble is about “staying level-headed, staying the course, and not letting your ego get to you.”

Michaela B., an associate business analyst, takes it a step further. She encourages her colleagues to “be driven so that we’re always working to be our best, even if we think that we’ve reached our best.”

Chad B., a financial planning and analysis analyst, agrees. We should all set out to achieve as much as we can, “but at the same time, never rest on those achievements,” he cautions.

“We want to bring customer outcomes. We want to make the world work better, but with humility,” summarizes Cassidy G., a senior digital solutions sales manager. We couldn’t agree more.

Our company values are our unique identity. They include creating belonging, wowing our customers, and winning as a team. We deliver on our commitment to each other and fulfill our purpose together by knowing, living, and demonstrating those values every day.

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