Honored to still be one of the Fortune World’s Most Admired Companies™
Every great company starts with great people—the ones who imagine boldly and lead with care. That’s why our team at ServiceNow is honored to be named, once again, to the Fortune World’s Most Admired Companies™ list earning the No. 2 spot in the computer software category (and No. 38 overall).
We were also named to Glassdoor’s 2026 Best Places to Work in Tech & IT (No. 2) and Best Places to Work (No. 7). Our people earned these recognitions. We’re just as proud of what we’ve achieved as we are of how we did it—together.
In the AI era, it’s easy to focus on disruption and uncertainty. At ServiceNow, we’re focused on something hopeful and human. We see AI as an opportunity to reimagine how we work, learn, and lead. It’s about elevating what people do best: solving complex problems, showing judgment, thinking creatively, and leading with empathy.
That starts by establishing an AI-native mindset where technology and talent are unstoppable together. AI expands what’s possible, but our wisdom determines what matters. And well-being helps us sustain our performance through change.
Making a pact with our people
Our employees aren’t just passengers on the AI journey. They must be in the driver’s seat to supercharge business transformation.
That’s why we’ve built a workplace where every employee is supported to do their best work, live their best life, and fulfill our purpose together. That’s the promise of our People Pact, because our people strategy fuels our business strategy.
When employees feel seen, heard, and supported, they innovate more, collaborate better, and drive the business forward. We’re adapting to change quickly and creating an environment where employees not only use AI, but also thrive alongside it and grow.
Learning as the engine of transformation
AI represents a human shift as much as a technological one, and we have a choice in this era. Companies can try to build AI that replaces people, or they can use it to unlock human potential. At ServiceNow, we choose the latter: helping our people develop the skills to fuel our future.
That’s why we launched ServiceNow University, an innovative experience that personalizes learning journeys for employees, customers, and partners. Our goal is to reach 3 million learners by 2027—and we’re already halfway there.
We're making it easier for people to step outside their comfort zones to gain the skills needed to keep pace with change. We’ve cultivated a culture in which experimentation is encouraged, where we say “Let’s try this” instead of “Don’t break this.” This helps turn potential into performance.
Protecting well-being
Adapting to an AI world can feel overwhelming. While people can see exciting opportunities, they may also feel uncertainty, burnout, and anxiety about what’s next.
Let’s be clear: When we talk about AI, we must also talk about mental health. Although the mental health crisis isn’t new, AI is changing how we address it.
That’s why leaders need to set clear expectations, model healthy AI behavior, and find new ways to prioritize human connections. With this type of leadership, AI can help usher in a human renaissance to open people’s capacity to think deeply and spark creativity.
If leaders deploy AI without prioritizing values, ethics, and well-being, they risk losing people’s trust. This is an opportunity to think beyond simple productivity and put AI to work for people.
Shaping the future together
Being recognized by Fortune and Glassdoor inspires us. It’s also a call to action to keep building an AI-native culture that puts people first. This is new territory, so we don’t have all the answers. But we’re committed to learning, evolving, and earning our people’s trust as we go.
At ServiceNow, we dream big and push the boundaries of what’s possible. The best part is that we’re just getting started.
Join an award-winning company that will help you live your best life and do your best work. Explore ServiceNow careers.
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