Aps Chikhalikar

Aps Chikhalikar headshot

Aps Chikhalikar is the head of telecom, media, and technology (TMT) for Asia-Pacific and Japan at ServiceNow. He works with strategic TMT customers globally and is an experienced executive officer with deep industry knowledge and expertise in the computer software and telecommunications industries.

Aps is skilled in industry vertical business development, sales leadership, product lifecycle management, digital transformation, strategy formation and execution, financial/profit and loss management, enterprise service management, and professional services. He’s held various leadership roles in Australia, Japan, and worldwide.

  • Customer centricity: 2 workers in conversation over a device
    IT Management
    3 ways customer centricity can help technology service providers
    September 11, 2023


  • ITAM or configuration management? Man sitting on steps outside his house working on laptop
    IT Management
    What comes first: ITAM or configuration management?
    IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
  • Better IT services: woman in a kitchen smiling at a laptop in her hands
    IT Management
    A recipe for better IT services and happier teams
    The traditional wall between IT operations and IT services is harmful to a company’s productivity. It’s also soul-sucking for team members. See a new approach.
  • 3 ServiceNow employees and two U.S. sponsors who helped Ukrainian refugees
    Employees build app to match Ukrainian refugees with US sponsors
    Millions of Ukrainians have been displaced from their homes and found themselves in urgent need of international support. Find out how ServiceNow is helping.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management