Barbara Kay, CISSP, is the head of risk and security product marketing at ServiceNow. She's been laser-focused on security and risk management for more than 15 years.
Cybersecurity and Risk
Forrester says ServiceNow is a Leader in third-party risk management
ServiceNow a 2022 Gartner® Peer Insights™ Customers’ Choice for Enterprise Low-Code Application Platforms
ServiceNow is a Gartner Customers’ Choice. See what anonymous, verified end users like about the ServiceNow enterprise low-code application platform.
Customer Experience
Driving long-term customer loyalty
Consistently delivering fundamentals can create a customer connection to your brand, products, and services that builds trust, which leads to customer loyalty.
Now on Now
7 tips for knowledge managers to increase self-service
Delivering great self-service is key to customer experience, but knowledge management best practices constantly change. Learn seven self-service tips.
Trends & Research
IT Management
Workflow Quarterly: The business agility imperative
Customer Experience
Top 3 priorities to enhance customer experience
Application Development
ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms