Ben Sigelman is the general manager of the Lightstep business unit for ServiceNow. His work and interests gravitate toward observability, especially where microservices, high transaction volumes, and large engineering organizations are involved.
Before joining ServiceNow, Ben served as co-founder and the CEO at Lightstep, co-creator of Dapper (Google’s distributed tracing system), and co-creator of the OpenTracing and OpenTelemetry projects (both part of the CNCF).