Chris Pope

Chris Pope headshot
As ServiceNow’s global VP of Innovation, Chris brings more than 15 years of C-level executive experience with leading technology solutions and platforms across Product Management and Strategy. Chris also has the rare, added-value, experience of having been a ServiceNow customer multiple times so he understands the client and the vendor perspectives on business transformation. Chris’ proven track record working at and with the largest organisations globally, has seen him recognised as a thought leader in process and methodology. He holds a Bachelors of Science degree in Electronic Engineering from De Montfort University in the UK, and is a well-published author and contributor to many leading digital publications and blogs.

  • Closeup shot of a laptop with graphs on the screen and a team working in the background
    Financial Services
    Why it's time to re-invent finance with IT
    February 26, 2020
  • Digital Transformation
    How to supercharge your digital transformation journey
    December 18, 2019
  • Digital Workflows
    Are You Innovation Experienced?
    October 23, 2019
  • Now Platform
    ServiceNow New York release paves the way to a native mobile-optimized future
    October 03, 2019
  • AI and Automation
    How successful CIOs think
    September 13, 2019
  • Events
    Digital transformation requires upskilling and broad buy-in
    May 30, 2019
  • Financial Services
    ServiceNow transforms the quarterly close
    May 24, 2019
  • employee-experience
    Customer Stories
    Transforming the employee experience at Standard Chartered Bank
    May 23, 2019
  • Businesswoman explaining strategy to colleagues seen through glass walls in office. Female professional is giving presentation to executives in board room. All are in meeting.
    Employee Experience
    What do people chat about at work – workflow?
    March 10, 2019
  • Business man mergers A.I. (Artificial Intelligence) and human for company management
    AI and Automation
    Taking a more human approach to AI
    February 13, 2019
  • AI and Automation
    Know Your Desired Outcomes - IoT and Consumables in 2019 and Beyond
    December 23, 2018
  • Digital Transformation
    How to Get Smarter With Machine Learning
    July 23, 2018
  • Digital Transformation
    Driving Public Sector Digital Transformation
    June 06, 2018
  • Digital Transformation
    The digital journey ahead for the transportation industry
    May 28, 2018

Featured

  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
    Organizations are aligning employee experience and customer experience to create a positive total experience. See findings from the latest research.
  • 4 ServiceNow employees who worked on support case creation and auto-agent workflows
    Now on Now
    Streamlining support case creation and administration
    When customer feedback revealed areas ripe for improvement, ServiceNow employees listened and upgraded two support workflows: case creation and auto-agent.
  • Scaled Agile Framework (SAFe): business man looking at phone while standing on bridge overlooking a city
    IT Management
    How the Scaled Agile Framework (SAFe) truly supports business
    The Scaled Agile Framework (SAFe) delivery model can help IT leaders manage the transition from a stability-focused to a continuously evolving infrastructure.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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