CJ Desai

Excecutive Portraiture retouched selects
Chirantan CJ Desai joined in December 2016 and currently serves as ServiceNow's Chief Product Officer. Prior to joining ServiceNow, Desai was with EMC from September 2013 until December 2016. While at EMC Desai was the President of the Emerging Technologies Division from September 2014 to December 2016. From November 2004 to September 2013 Desai held several leadership roles at Symantec Corporation, including Executive Vice President of Information Management from January 2013 to September 2013. Prior to Symantec, Desai held product development roles at Pivotal Corporation and Oracle Corporation. Mr. Desai currently serves as a member of the board of directors of Zebra Technologies Corp., an enterprise asset intelligence company. Desai holds a master’s degree in Computer Science and a master’s degree in Business Administration from the University of Illinois at Urbana‑Champaign.

  • Great experiences from ServiceNow and Zoom: man sitting at a table waving at his computer screen
    Employee Experience
    ServiceNow and Zoom expand partnership to deliver great experiences
    November 08, 2022
  • Now Platform Tokyo release: Tokyo Skytree
    Now Platform
    Welcome to the Now Platform Tokyo release!
    September 21, 2022
  • Now Platform San Diego release
    Now Platform
    Welcome to the Now Platform San Diego release!
    March 23, 2022
  • Introducing the Now Platform Rome release
    Now Platform
    Welcome to the Now Platform Rome release!
    September 16, 2021
  • Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.
    Now Platform
    Welcome to Quebec release!
    March 11, 2021
  • Business Continuity Management and Telecommunications Network Performance Management
    Now Platform
    Welcome to the Now Platform Paris Release!
    September 16, 2020
  • Our Now Platform includes many new technology integrations
    Crisis Management
    ServiceNow adds new innovations to Safe Workplace Suite
    July 23, 2020
  • Return to Workplace
    Crisis Management
    New contact tracing app and health screening features help bring employees back to the workplace safely
    June 18, 2020
  • Now Platform
    Introducing Now Intelligence
    March 11, 2020
  • Now Platform
    Introducing the Now Platform New York release
    September 04, 2019
  • Digital Workflows
    Work life should be like real life
    May 06, 2019
  • Now Platform
    Welcome to the Now Platform Madrid Release
    March 05, 2019
  • Telepathy
    Digital Transformation
    ServiceNow doubles down on customer experience design with acquisition of Telepathy
    September 29, 2017

Featured

  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
    Organizations are aligning employee experience and customer experience to create a positive total experience. See findings from the latest research.
  • Engaging employee experience: woman in a hijab smiling at a laptop
    Employee Experience
    4 steps to an engaging employee experience
    Helping workers fulfill their purpose can increase employee satisfaction and decrease turnover. Learn four steps to create an engaging employee experience.
  • Hybrid work environment: person sitting in front of a laptop on a video call
    Employee Experience
    4 steps to optimize a hybrid work environment
    Hybrid work combines the collaborative atmosphere offices provide with the perks of working remotely. Explore four ways to manage a hybrid work environment.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

Year