Dean Robison

Dean Robison is the SVP of Global Technical Support at ServiceNow.  Dean has over 20 years of experience in Silicon Valley, most recently as the Chief Customer Officer at InsideSales.com and 13 years at Salesforce with leadership roles in professional services, customer support and M&A integration.  He has an MBA from Santa Clara University and a B.S. in Systems Engineering from the United States Naval Academy.  Dean spent 10 years in uniform as an artillery officer in the United States Marine Corps.

  • Man at computer talking
    Customer Experience
    ServiceNow and Zoom prove that great customer experiences matter
    July 24, 2020
  • Introducing the Now Support mobile app
    Now Platform
    Introducing the Now Support mobile app
    May 05, 2020
  • Shot of a young woman reading papers while working on a laptop at homehttp://195.154.178.81/DATA/i_collage/pu/shoots/804608.jpg
    Crisis Management
    Planning for continuity with COVID-19
    March 25, 2020

Featured

  • Open-source Azimuth logo
    Research
    Introducing Azimuth, an open-source project from ServiceNow
    Azimuth open-source software helps AI practitioners better understand their dataset and model predictions by performing thorough dataset and error analyses.
  • integrated risk management in telecom: businessman on phone with communications cables in foreground
    Customer Stories
    How a telecom company elevated integrated risk management and security
    When telecom company ATN International wanted to elevate its integrated risk management program, it chose the Now Platform from ServiceNow. Find out why.
  • Business resilience: employees walking through an office
    Now Platform
    Building a more resilient business with the Now Platform Tokyo release
    The Now Platform Tokyo release is designed to tackle complex, interconnected problems and deliver value. Find out how It helps boost business resilience.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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