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Eric Swift

Eric Swift, Vice President and Managing Director, ANZ, ServiceNow

Eric Swift joined ServiceNow in April 2021 as vice president and managing director for Australia and New Zealand (ANZ). He's responsible for leading the digital workflow company into its next phase of growth. Eric joined ServiceNow from Microsoft, where he served in many leadership roles over the last 20 years.

  • AI and automation: man and woman looking at a tablet in office overlooking Harbor Bridge
    Careers
    AI and automation: Unlocking job opportunities for Australia’s economy
    August 24, 2023
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  • Automation jobs: two co-workers look at a computer monitor in an office
    AI and Automation
    Australia outlook: Automation will protect jobs, not take them
    December 07, 2022
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  • ESG: Solar panels and greenery in the foreground of a cityscape
    Cybersecurity and Risk
    Australia spotlight: Why business leaders need to measure ESG impact
    June 28, 2022
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  • Pandemic response: A healthcare worker vaccinates an employee.
    Crisis Management
    Jab on the job: Pandemic response is changing the role of employers
    October 20, 2021
    Read More
  • Citizen developers: A woman types on a laptop.
    Application Development
    How to empower citizen developers to help overcome skills shortages
    October 13, 2021
    Read More

Featured

  • ITAM or configuration management? Man sitting on steps outside his house working on laptop
    IT Management
    What comes first: ITAM or configuration management?
    IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
  • Better IT services: woman in a kitchen smiling at a laptop in her hands
    IT Management
    A recipe for better IT services and happier teams
    The traditional wall between IT operations and IT services is harmful to a company’s productivity. It’s also soul-sucking for team members. See a new approach.
  • 3 ServiceNow employees and two U.S. sponsors who helped Ukrainian refugees
    Culture
    Employees build app to match Ukrainian refugees with US sponsors
    Millions of Ukrainians have been displaced from their homes and found themselves in urgent need of international support. Find out how ServiceNow is helping.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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