Eric Swift

Eric Swift, Vice President and Managing Director, ANZ, ServiceNow

Eric Swift joined ServiceNow in April 2021 as vice president and managing director for Australia and New Zealand (ANZ). He's responsible for leading the digital workflow company into its next phase of growth. Eric joined ServiceNow from Microsoft, where he served in many leadership roles over the last 20 years.


  • Automation jobs: two co-workers look at a computer monitor in an office
    AI and Automation
    Australia outlook: Automation will protect jobs, not take them
    December 07, 2022
  • ESG: Solar panels and greenery in the foreground of a cityscape
    Cybersecurity and Risk
    Australia spotlight: Why business leaders need to measure ESG impact
    June 28, 2022
  • Pandemic response: A healthcare worker vaccinates an employee.
    Crisis Management
    Jab on the job: Pandemic response is changing the role of employers
    October 20, 2021
  • Citizen developers: A woman types on a laptop.
    Application Development
    How to empower citizen developers to help overcome skills shortages
    October 13, 2021

Featured

  • Forrester Wave Leader 2022: Value Stream Management
    IT Management
    Forrester: ServiceNow is a Leader in value stream management solutions
    ServiceNow is a Leader in the Forrester Wave: Value Stream Management Solutions, Q4 2022. Find out what VSM is and what sets our solution apart.
  • Automation jobs: two co-workers look at a computer monitor in an office
    AI and Automation
    Australia outlook: Automation will protect jobs, not take them
    Automation used to be a dirty word, associated with widespread job losses. Australian firms are realizing the benefits of outsourcing work to machines.
  • Uncertain times: man standing in front of open laptop looking out a window
    AI and Automation
    4 ways to future-fit your business to thrive in uncertain times
    Uncertain times are often a catalyst for important innovations. Find out four tech trends that are resonating with ServiceNow customers.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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