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Fred Champlain

Fred Champlain, Agile Evangelist and Product Manager, ServiceNow
Fred Champlain is an agile evangelist and product manager at ServiceNow. He has a background in product management, business architecture, and agile transformation with more than 25 years of experience in the technology industry, including at IBM and Microsoft.
  • Goal framework: 2 workers looking at an open laptop and tablet
    IT Management
    Define and track business outcomes with a goal framework
    December 13, 2022
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  • Agile value metrics: man in front of a laptop looking out a window
    IT Management
    How to choose the right Agile value metrics
    November 30, 2022
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  • Agile funding: budgeting graphs on a laptop screen
    IT Management
    How Agile funding helps fund what works
    October 20, 2022
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  • Scaled Agile Framework (SAFe): business man looking at phone while standing on bridge overlooking a city
    IT Management
    How the Scaled Agile Framework (SAFe) truly supports business
    September 29, 2022
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Featured

  • ITAM or configuration management? Man sitting on steps outside his house working on laptop
    IT Management
    What comes first: ITAM or configuration management?
    IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
  • Better IT services: woman in a kitchen smiling at a laptop in her hands
    IT Management
    A recipe for better IT services and happier teams
    The traditional wall between IT operations and IT services is harmful to a company’s productivity. It’s also soul-sucking for team members. See a new approach.
  • 3 ServiceNow employees and two U.S. sponsors who helped Ukrainian refugees
    Culture
    Employees build app to match Ukrainian refugees with US sponsors
    Millions of Ukrainians have been displaced from their homes and found themselves in urgent need of international support. Find out how ServiceNow is helping.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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