Jonathan Alboum

Jonathan Alboum is the Principal Digital Strategist for the Federal Government at ServiceNow. In this role, Jonathan works with federal agencies to deliver digital workflows that create great experiences and unlock productivity. Before joining ServiceNow, Jonathan was the Public Sector CTO for Veritas Technologies. Prior, he held a variety of senior executive positions in the federal government, including serving as the Chief Information Officer for the U.S. Department of Agriculture. Jonathan also worked at GSA as the Associate CIO for Enterprise Governance and Planning and led the creation of GSA's consolidated IT organization.

  • Federal government: 2 businessmen shaking hands
    Government
    4 trends shaping the future of federal government work
    March 29, 2022
  • employee workflow solutions help remote employees stay safe 
    Government
    Transforming citizen experiences in federal healthcare agencies
    January 08, 2021
  • Government
    Three pillars to digital government
    March 16, 2020
  • Government
    Highlights from the ServiceNow Federal Forum
    March 04, 2020

Featured

  • Knowledge: 2 smiling women
    Events
    5 highlights from Knowledge
    Knowledge was a fantastic time of keynote sessions, fireside chats, roundtables, and demos. Check out five highlights you may have missed.
  • ERP modernization: two co-workers smiling at an open laptop
    Now on Now
    ERP modernization: Working toward a clean core
    Enterprise resource planning (ERP) modernization is a huge undertaking. Discover three ways ServiceNow is modernizing its ERP environment.
  • Now Platform Tokyo release: Tokyo Skytree
    Now Platform
    Welcome to the Now Platform Tokyo release!
    Meet the Now Platform Tokyo release, which includes new tools and enhancements for employee experience, security, intelligence, and value realization.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

Year