Lara Caimi

Lara Caimi

Chief Customer and Partner Officer

“I’ve always believed that there’s nothing more important than integrity. Our customers trust us to do the right thing. We live it and earn it every day.”

Lara is ServiceNow’s Chief Customer and Partner Officer; prior to that she served as Chief Strategy Officer from 2017–2020. Earlier in her career, she was a Partner at Bain & Company and also worked with Halpern, Denny and Co.  Lara graduated from St. Olaf College, was a Fulbright Scholar, and received her MBA from Harvard Business School.

 


  • Accelerate time to value: Businessman sitting outside in a city looking at open laptop
    Now Platform
    How ServiceNow Impact helps businesses accelerate time to value
    February 01, 2023
  • Customer service: smiling businessman on phone walking outdoors
    Customer Experience
    Survey: 3 tips to deliver world-class customer service
    June 24, 2022
  • AI capabilities to help your customers
    AI and Automation
    Element AI acquisition brings better, smarter AI capabilities for customers
    November 30, 2020
  • Accenture and ServiceNow partnership brings customers digital transformation
    Now Platform
    Accenture and ServiceNow reimagine the future of business
    October 22, 2020
  • Man on a tablet
    Culture
    We’re evolving our go-to-market functions to build the future with you
    July 29, 2020

Featured

  • ITAM or configuration management? Man sitting on steps outside his house working on laptop
    IT Management
    What comes first: ITAM or configuration management?
    IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
  • Better IT services: woman in a kitchen smiling at a laptop in her hands
    IT Management
    A recipe for better IT services and happier teams
    The traditional wall between IT operations and IT services is harmful to a company’s productivity. It’s also soul-sucking for team members. See a new approach.
  • 3 ServiceNow employees and two U.S. sponsors who helped Ukrainian refugees
    Culture
    Employees build app to match Ukrainian refugees with US sponsors
    Millions of Ukrainians have been displaced from their homes and found themselves in urgent need of international support. Find out how ServiceNow is helping.

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    IT Management
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    Customer Experience
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  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
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Topics

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