Manshu Verma is senior program manager of IT program management at ServiceNow. He manages the implementation and adoption of DevSecOps in ServiceNow IT. Manshu has 16 years of IT experience and 10 years of project management experience.
Now on Now
Balanced metrics: The key to success in DevSecOps transformation
Consistently delivering fundamentals can create a customer connection to your brand, products, and services that builds trust, which leads to customer loyalty.
Now on Now
7 tips for knowledge managers to increase self-service
Delivering great self-service is key to customer experience, but knowledge management best practices constantly change. Learn seven self-service tips.
IT Management
Survey: Innovation is a top management imperative
“It’s never been clearer that those who embrace a culture of innovation and digital transformation are going to have the best chance to thrive.” Learn more.
Trends & Research
IT Management
Workflow Quarterly: The business agility imperative
Customer Experience
Top 3 priorities to enhance customer experience
Application Development
ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms