Marcus Torres

Marcus Torres, VP, IntegrationHub GM & Platform Product Management, ServiceNow

Marcus Torres is vice president, IntegrationHub GM and platform product management at ServiceNow. He has 20 years of proven experience leading large-scale product organizations in consumer and enterprise products in the areas of SaaS, cloud computing, platform, mobile, developer experience, digital marketing, location-based services, and supply chain management.

Marcus leads product management for the Now Platform, from product to go to market, which is the foundation of innovation for ServiceNow, our customers, and our ecosystem.


  • ServiceNow is a Leader in the Forrester Wave: Digital Process Automation, Q4 2021.
    AI and Automation
    ServiceNow recognized as a Leader in Digital Process Automation
    December 15, 2021
  • Citizen developers: A businesswoman works on a laptop.
    Application Development
    How citizen developers help deliver transformation at scale
    November 05, 2021
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
    September 24, 2021
  • People walking to and fro -- an abstract of the need for hyperautomation
    AI and Automation
    Why automation is giving rise to hyperautomation
    July 07, 2021
  • ServiceNow Creator Workflows offer low-code development.
    Application Development
    ServiceNow named a Leader in Low-Code Development Platforms
    May 12, 2021
  • Today, we’re pleased to announce enhancements to our Safe Workplace suite, including a new Health and Safety Testing app. 
    Crisis Management
    ServiceNow adds Health and Safety Testing app to Safe Workplace suite
    October 15, 2020
  • ServiceNow has DevOps integrations with continuous Improvement (CI)  toolsets Azure, GitHub, Jenkins and Gitlab
    Application Development
    ServiceNow Announces New DevOps Integrations to Speed Up Application Delivery 
    October 14, 2020

Featured

  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
    Organizations are aligning employee experience and customer experience to create a positive total experience. See findings from the latest research.
  • 4 ServiceNow employees who worked on support case creation and auto-agent workflows
    Now on Now
    Streamlining support case creation and administration
    When customer feedback revealed areas ripe for improvement, ServiceNow employees listened and upgraded two support workflows: case creation and auto-agent.
  • Scaled Agile Framework (SAFe): business man looking at phone while standing on bridge overlooking a city
    IT Management
    How the Scaled Agile Framework (SAFe) truly supports business
    The Scaled Agile Framework (SAFe) delivery model can help IT leaders manage the transition from a stability-focused to a continuously evolving infrastructure.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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