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Marcus Torres

Marcus Torres, VP, IntegrationHub GM & Platform Product Management, ServiceNow

Marcus Torres is vice president, IntegrationHub GM and platform product management at ServiceNow. He has 20 years of proven experience leading large-scale product organizations in consumer and enterprise products in the areas of SaaS, cloud computing, platform, mobile, developer experience, digital marketing, location-based services, and supply chain management.

Marcus leads product management for the Now Platform, from product to go to market, which is the foundation of innovation for ServiceNow, our customers, and our ecosystem.

  • ServiceNow is a Leader in the Forrester Wave: Digital Process Automation, Q4 2021.
    AI and Automation
    ServiceNow recognized as a Leader in Digital Process Automation
    December 15, 2021
    Read More
  • Citizen developers: A businesswoman works on a laptop.
    Application Development
    How citizen developers help deliver transformation at scale
    November 05, 2021
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  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
    September 24, 2021
    Read More
  • People walking to and fro -- an abstract of the need for hyperautomation
    AI and Automation
    Why automation is giving rise to hyperautomation
    July 07, 2021
    Read More
  • ServiceNow Creator Workflows offer low-code development.
    Application Development
    ServiceNow named a Leader in Low-Code Development Platforms
    May 12, 2021
    Read More
  • Today, we’re pleased to announce enhancements to our Safe Workplace suite, including a new Health and Safety Testing app. 
    Crisis Management
    ServiceNow adds Health and Safety Testing app to Safe Workplace suite
    October 15, 2020
    Read More
  • ServiceNow has DevOps integrations with continuous Improvement (CI)  toolsets Azure, GitHub, Jenkins and Gitlab
    Application Development
    ServiceNow Announces New DevOps Integrations to Speed Up Application Delivery 
    October 14, 2020
    Read More

Featured

  • Elevate customer loyalty: smiling woman behind a counter handling a customer's purchase transaction
    Customer Experience
    Driving long-term customer loyalty
    Consistently delivering fundamentals can create a customer connection to your brand, products, and services that builds trust, which leads to customer loyalty.
  • Self-service: woman working on a laptop
    Now on Now
    7 tips for knowledge managers to increase self-service
    Delivering great self-service is key to customer experience, but knowledge management best practices constantly change. Learn seven self-service tips.
  • Innovation is a top management imperative: man standing in a corner office overlooking a city
    IT Management
    Survey: Innovation is a top management imperative
    “It’s never been clearer that those who embrace a culture of innovation and digital transformation are going to have the best chance to thrive.” Learn more.

Trends & Research

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    IT Management
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    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
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Topics

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