Paul Hardy

Regarded as a trusted adviser to CIOs, leadership teams and business executives for service management, Paul joined ServiceNow in January 2016. He is responsible for shaping the company’s overall messaging, while also providing input into the future development of the ServiceNow suite of product.

  • Human-centered IT service management - ServiceNow Blog
    IT Management
    Human-centered IT service management: The next great differentiator
    March 24, 2021
  • Employee Experience
    Building a more seamless onboarding experience
    March 23, 2020
  • AI and Automation
    Getting smart at being smarter
    February 03, 2019

Featured

  • Knowledge: 2 smiling women
    Events
    5 highlights from Knowledge
    Knowledge was a fantastic time of keynote sessions, fireside chats, roundtables, and demos. Check out five highlights you may have missed.
  • ERP modernization: two co-workers smiling at an open laptop
    Now on Now
    ERP modernization: Working toward a clean core
    Enterprise resource planning (ERP) modernization is a huge undertaking. Discover three ways ServiceNow is modernizing its ERP environment.
  • Now Platform Tokyo release: Tokyo Skytree
    Now Platform
    Welcome to the Now Platform Tokyo release!
    Meet the Now Platform Tokyo release, which includes new tools and enhancements for employee experience, security, intelligence, and value realization.

Trends & Research

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    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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