Sara Sanderson is the principal training and adoption lead for custom training and adoption at ServiceNow. She has 15 years of experience managing digital initiatives across multiple industry sectors. Sara is passionate about making sure customers get the best out of their software investments.
She brings her wealth of implementation knowledge to her change advisory role, which focuses on bringing users along on the transformation journey. Although Sara loves using technology to solve business problems, she's a firm believer that no workflow solution can fix a broken process. Think process first—then digitize.