Sara Sanderson

Sara Sanderson, Principal Training and Adoption Lead, Custom Training and Adoption, ServiceNow

Sara Sanderson is the principal training and adoption lead for custom training and adoption at ServiceNow. She has 15 years of experience managing digital initiatives across multiple industry sectors. Sara is passionate about making sure customers get the best out of their software investments. 

She brings her wealth of implementation knowledge to her change advisory role, which focuses on bringing users along on the transformation journey. Although Sara loves using technology to solve business problems, she's a firm believer that no workflow solution can fix a broken process. Think process first—then digitize.


  • Project management: 4 workers collaborating around a conference table
    Now on Now
    Project management for non-project managers
    March 03, 2022

Featured

  • ITAM or configuration management? Man sitting on steps outside his house working on laptop
    IT Management
    What comes first: ITAM or configuration management?
    IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
  • Better IT services: woman in a kitchen smiling at a laptop in her hands
    IT Management
    A recipe for better IT services and happier teams
    The traditional wall between IT operations and IT services is harmful to a company’s productivity. It’s also soul-sucking for team members. See a new approach.
  • 3 ServiceNow employees and two U.S. sponsors who helped Ukrainian refugees
    Culture
    Employees build app to match Ukrainian refugees with US sponsors
    Millions of Ukrainians have been displaced from their homes and found themselves in urgent need of international support. Find out how ServiceNow is helping.

Trends & Research

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    IT Management
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    Customer Experience
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  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
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Topics

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