Sheri Kahn

Sheri Kahn, VP, Customer Experience and Industry Solutions, ServiceNow

Sheri Kahn is vice president of product marketing for customer experience and industry solutions at ServiceNow. She and her team are committed to helping organizations deliver outstanding customer experiences, innovate around customer needs, and build loyalty.

An insightful and empathetic leader, Sheri previously held VP roles at Medallia, Salesforce, and Charles Schwab.


  • Customer experience: 2 girls looking at phone and smiling
    Customer Experience
    Great customer experience is easier than you think
    July 05, 2022
  • Customer experience: A woman looks at her cellphone at a coffee shop.
    Customer Experience
    Rethinking customer experience
    January 05, 2022
  • Driving customer experience: A man and woman smile at a computer monitor.
    Customer Experience
    Driving customer experience with connected digital workflows
    December 03, 2021

Featured

  • Learning and development: 4 ServiceNow employees
    Now on Now
    Using AI to create personalized learning and development magic
    The Now Platform powers our internal learning and development platform. Powered by AI, the new platform offers search and other personalized recommendations.
  • ServiceNow certification: RiseUp - Sarah T., developer: From feeling stuck to feeling unstoppable
    Careers
    5 reasons to consider ServiceNow training and certification
    In today’s employees’ job market, nearly every job is a tech job. Discover five reasons you may want to consider ServiceNow training and certification.
  • Career growth: 2 women employees at ServiceNow
    Careers
    Career growth opportunities for women at ServiceNow
    At ServiceNow, we’ve designed programs to spur career growth, helping employees grow themselves, their teams, and the business. Hear two women’s stories.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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