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Simon Bowker

Simon Bowker, Head of Customer Workflow Solutions, Australia & New Zealand, ServiceNow

Simon Bowker is the assistant vice president and head of Customer Workflow solutions for ServiceNow in Asia-Pacific and Japan. He's responsible for managing sales, strategy, and customer success for the Customer Workflow and industry solutions that drive fierce customer loyalty with connected digital workflows.

Before joining ServiceNow, Simon led financial services and strategic accounts at Adobe. He also served as the Asia-Pacific assistant vice president of marketing applications at Teradata. Prior to moving to Australia, he was the UK managing director of European software as a service startup eCircle. 

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    When great customer service meets AI (in Australia!)
    March 15, 2023
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    Australian cyber resilience: How to keep your customers from leaving
    February 28, 2023
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    How Australia can elevate government customer experience
    February 15, 2023
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    Streamlining customer service to eliminate wasted time on hold
    February 28, 2022
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  • Australia customer service generation gap: 2 generations of workers look at a laptop at a table outdoors
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    Addressing Australia’s customer service generation gap
    February 16, 2022
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Featured

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