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Our global User Experience team shares superpowers of empathy, creativity, and customer focus to create product experiences that delight and exceed customer expectations.

Employee stories

ServiceNow will open up your mind to challenging opportunities and everything that you’ll learn here will help you push your career.

Rita C.
Director, UX Design

Experiences that matter

Get to know the people behind the product design—and how they’re changing the face of work.

Photo of employees on ServiceNow’s User Experience team

Engaging at every step

UX is all about creating great customer-first experiences that boost productivity and delight.

Photo of ServiceNow SVP Global Head of Design Amy Lokey

Championing inclusivity

Global Head of Design Amy Lokey discusses why fighting for fairness is so essential in tech.

More User Experience inspiration


Mastering the art of the employee digital experience


Human-centered design improves ITSM experience


Design thinking and low code benefits everyone


Unified agent solution offers enhanced features

Still looking for the right fit? The User Experience team is growing fast and new roles open up often.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.