ServiceNow Community

What’s the difference between GlideRecord’s addQuery() vs. encoded queries – when to use which?

Question

Update set clarification

Hi All, If I want to check if some table gets captures in update set or not, how to check this?? (as its imp interview question) thanks

Question

Stumbling around in the IDE - ReactJS running in ServiceNow - Part 4 – Wrap up

I was going to finish coding the ‘Dashboard’ we created in the part 3 of this series but I think its more useful to share some general findings and thoughts than to just add code which you can no doubt write yourself. So a few wrap up take aways Our...

blog

SPM- Project Workspace - Budget allocation not correctly shown

Hi I have a simple set up where one resource working 160hrs at rate of 158/hr. System generates cost for the resource for one month of the assignment as 25,280. When i toggle OFF the Budget allocation the total is shown correctly. But when i toggle i...

Question

f I want to check if some table gets captures in update set or not, how to check this?

Question

My requirement is to edit the Process flow Matter in the Service Operation WorkSpace for Change req

My requirement is to edit the Process flow Matter in the Service Operation WorkSpace for Change request,Thank you.

Question

Compare date fields.

I have one date field on “dmn_demand” table and other on “dmn_demand_task” table.The field “Planned Start Date” on Demand table should not be after “Due date” on Demand Task table.

Question

Catalog item reference variable shows sys_id instead of display name after submit

Hi, I created a database view that links the OOB cmn_location table with an m2m table I created. The m2m table holds the relationship between a location in cmn_location and a record in a custom table. All these tables are in the Global scope and set...

Question

Some topics are not showing in designer

I'm having one topic named as Now Assist - Synthesized Result Handler it is present in sys_cs_topic but not showing in designer how to edit that topic ?

Question

Retire UI Action is not working in the Workspace

There is a Retire UI Action that works fine in the platform view, but when I try to run the same UI Action from Workspace, it doesn’t work. I am attaching screenshots of the Retire UI Action for reference.

Question

SLA Breakdown and retroactive start

We've set SLA breakdowns up on our instance in order to know how much time our SLAs spend with different assignment groups and assignees. Problem is, we have retroactive start set on our SLAs, which mean they measure all the time since an incident wa...

Question

One or more Security Migration Jobs have failed in your instance. KB1700704

Got the following message with it:"Please review KB to the right of this message for more information and steps to resolve the issue."Unable to resolve

Question

RITM Requested for field mismatch on form view and List view

Hey, on the form view of the RITM we have the correct Requested for aligned and on the list view Requested for is same as opened by Can anyone help me on this, thanks in advance

Question

Dynamically update the Rich Text label field(catalog variable) on the RITM

Hey, i need to dynamically update the Rich text variable which is a catalog variable where im updating with the Hyperlink dynamically using client scriptif we use setLableOf will work only on the client side and not on the RITM or Task levelif we use...

Question

Merging 2different notifications from 2 different tables

Hi, can we megre 2 different notifications from 2 different tables which is child table of table

Question