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What`s New Popular Posts More The latest in Community Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Catalog item fulfilment stages How are catalog item fulfilment states configured?    Read More George_1 Specialist SOAP call timeout SOAP call is getting time out at 60 - 65 sec, how to increase the timeout for this call, its a synchrono... Read More George_1 Specialist Localization tasks are not getting created After upgrade, after requesting for translation, I'm seeing the RITM getting create... Read More George_1 Specialist Portal attachment option How to revert to the old “Add attachment (paperclip)” option instead of the new dra... Read More George_1 Specialist Catalog item in Service Portal Why is the drop down list and attachment text 'Drag and Drop...' is faded. Is this ... Read More Tejas Adhalrao Specialist Unable to Access ServiceNow Certifications After Losing Outlook Email Access Hi, I previously compl... Read More Juhi Poddar Specialist ✨ Now Assist Context Menu: A Productivity Tool Within ServiceNow 💭 "How do I add AI ca... Read More George_1 Specialist category item count badge in Service Portal How to change the background color of category item count badge in Service Portal. Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Autonomous IT Academy - Digital Employee Experience (DEX) Hosted by seemasingh 27 May, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Platform Analytics Academy Hosted by seemasingh 27 May, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: ServiceNow Impact Academy Hosted by HariomS35974003 27 May, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Hardware Asset Management Office Hours Hosted by seemasingh 27 May, 2026 10:00 AM PDT Event Details Online ServiceNow Exchange: Champion Your Upgrade to the Australia release (APAC) Hosted by ServiceNow 27 May, 2026 09:00 PM PDT Event Details Online ServiceNow Exchange: SPM Academy Hosted by seemasingh 28 May, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Platform Analytics

Hi All, We want to restrict module visibility to ITIL users. We want only 'Dashboards' and 'Data Visualizations' for ITIL users to be visible. I have restricted the particular module by adding the 'ITIL' role in the module but 'Indicators' are not hi...

  • Question

ATF Use cases for Native UI and WorkSpace, which are not OOB

Hi All, I need to make the test cases for Incident mgmt, Change mgmt for Native UI and WorkSpace which are not available OOB in ATF. I am looking for the use cases actually to make the ATF better and efficient.

  • Question

Build agent assist count

Hi All,Latest Doc from they mentioned one build agent call consumes 25 assist per call but we tried it is showing as 0 assists . why it is showing 0 instead of 25 and how it is happening?please don't share false info 

  • Question

Reference field sowing org.mozilla.javascript.InterpretedFunction

Hi,I am creating a custom application called SaddlePass in ServiceNow PDI.I created a Student table and used it as the reference field in another table. Bute instead of showing the student name its shows:                       org.mozilla.javascript....

  • Question
  • Custom Tables
  • PDI Display Field
  • Reference Table

Where to find these ui action config or declarative config

in sow in the right side record information tab this risk card is coming and inside this card these two buttons are coming recalculate risk and assess risk where can i find these two button config's in servicenow?@Ankur Bawiskar any idea on it?

  • Question

Twilio integration for On-Call Scheduling

Hello,We are trying to do the Twilio ServiceNow integration and use On-Call Scheduling for Cases. We are able to integrate successfully and trigger the call. The issue we are facing is when User Responds with '1' (Accepts The case), the Case does not...

  • Question

PI similarity solution

OOB similar incidents solution definition is there i activated and trained it when i tested it is working.but when i create an incident in sow in side agent assist this similar incidents is not showing  and for that i configured agent recommendations...

  • Question

Hide fields based on condition in a form

Requirement: When contact has value display contact and hide: u_name, u_phone, u_company and u_email else vise versafunction onLoad() { var contact = g_form.getValue('contact'); if (contact) { // Contact has value → show contact, ...

  • Question

Oauth 2.0 - Access Token

Hi All, I have created a record in Application Registry 3 months back and I have, Client IDClient SecretToken URL - https://<company>test.service-now.com/oauth_token.doI want to get the access token and I am using Postman but, I am getting this error...

  • Question

PRTG- ServiceNow Integration prerequisites

Hello all, Can anyone please let me know what are the prerequisites for the PRTG- ServiceNow Integration: 1. Port (Unidirectional / Bidirectional)2. Basic Auth Creds to be created in PRTG using what role?3. Any other prerequisites which are needed to...

  • Question

Australia Release Highlights and Full Deck

Great event in Auckland and Christchurch thanks to all the attendees, and special thanks to Tuatahi First Fibre and Ravensdown for their awesome stories and showcases.  Just attaching a PDF of the Australia Release deck, this has my summarised view a...

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  • Australia Release Highlights and Full Deck
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