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Hide HR case from specific users

Hi everyone,I’m trying to restrict visibility of HR Lifecycle cases (sn_hr_le_case) for a specific population so that i'll be hidden from the portal as well, but I’m seeing unexpected behavior.i created one ACL but when impersonating the user and typ...

  • Question

Date Filter between Months

Is there any way to filter a list between months without the year?e.g. April to September, October to March 

  • Question

"Suspend Task" button on HR task in HR Agent Workspace

Hello, "Suspend Task" button on HR task in HR Agent Workspace is missing.How can I modify UI Action "Suspend Task", specifically Workspace Client Script to have the same functionality as on classic view? Thanks,Nelli. 

  • Question

General Asset data entry question

I've been struggling with this for a while. Occasionally, our asset management group needs to manually enter devices into our CMDB.In order to complete the process, they need to do the following stepsEnter the relevant data in the Hardware screen, wh...

  • Question

GAC

What are the ways to designate data tables when Guided Application Creator (GAC)? Choose 3 answers Upload an existing PDF Create a new table on the platform Use an existing table on the platform Upload an existing spreadsheet Upload an existing word ...

  • Question

Resolved! 🚀 Exploring ServiceNow Flow Designer: Best Practices & Insights

Hi ServiceNow Community! I wanted to open a discussion and share some thoughts on Flow Designer, and also learn from your experiences.As we all know, Flow Designer is an incredibly powerful tool for automating processes without writing code, and it’s...

  • Question

Employee Relation Record Producer error message

Hi,I am implementing a new record producer using the table Employee Relations Case [sn_hr_er_case]. Every time I submit the record producer, I get this error:"Read operation on column 'task.short_description' from scope 'Human Resources: Core' was de...

  • Question

Return logged-in user groups using getMyGroups()

Hi All, Today I have found an amazing undocumented API that outputs all logged-in user group sys_id(s). You can use this to reduce the amount of scripting   You can try this in your Background script gs.print(gs.getUser().getMyGroups()) Output :  Re...

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  • Scripting and Coding

ITSM Core Process Diagrams release on Now Create

As ITSM Now Create users would of noticed the process diagrams in the Process Guides and Workshop presentations are embedded images. To make life easier the diagrams for the following are released on Now Create as zipped Visio files Incident, Change,...

  • Article

DETAILS IN SOW

Hi, I want to make the tab first in the SOW, meaning it will be the default. I tried changing the ORDER in the sys_ux_app_route table, but it doesn't help. Does anyone have a solution for this by chance?

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