ServiceNow Community

Financials on strategic planning workspace for new lens with new planning items

Hi everyone,I'm facing an issue with the Financials tab in a custom Portfolio Plan.I have created a new Lens using custom planning items (TeamSpace1 Project, TeamSpace1 Demand, and Enhancement). So far, I have:Created the new planning tables and con...

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How to create 1 Req with multiple Ritms from list collector.

Hello All,I am facing an issue with a Service Request (SR) catalog item.Requirement:When the SR form is submitted, it contains a List Collector variable (multi-select). Based on the selected values, the system should:- Create only 1 Request (REQ)- Cr...

Question

Set value in a single line text variable in a multi row variable set based on producer variable

How can we set value in a single line text variable which is present in the multi row variable set, based on one of the reference variable [which is present in the record producer]. Name of the reference variable which is present in the record produc...

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Resolved! Create a report with RITM Variable Sets and Multi-row Variable Set

Hi community! I'd like to know if there's a way (or if it is possible) to create a report joining RITM variable sets and Multi-row Variable sets in one report.

Question
Reporting

Resolved! Strategic Planning Workspace not visible after installing sn_apw_advance

I have installed the sn_apw_advance plugin on a Zurich instance, but the Strategic Planning Workspace still does not appear for the admin user.We recently upgraded our licensing from SPM Standard to SPM Pro, so the workspace should be available.I hav...

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Time Allocation in CWM

Are you able to track time to a task in CWM as you would in other spaces?

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ServiceNow Adminstraton Fundamentals lab 3.3.1 not showing related or expected links

I trying to go through this course and so far everything for any requested lab, my instance has matched the expected output. However hitting lab 3.3.1. I have done everything up to the point it asks in 3..1 lab it says to create a child service offe...

Question

Draft and Populate Catalog Item Variables From Flow or Business Rule

Hi, I have a requirement where if a user gets deactivated from our organization, we need a request submitted to revoke their software license. How can this be achieved? Currently, it's somewhat of a manual process, although it is mostly automated oth...

Question

Gaps and fixes with timeline live document

Hi,I heard in one of the Academy session heard - Core UI & Platform Analytics Dashboard/contents "Gaps and fixes with timeline document, could you please provide link" ?BRBhim

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Reference qualifier for MRVS

I have a requirement here, where I have two fields, one is a "select the group" field referencing to group table which is in the main form and another field called "user", referencing the user table which is inside the MRVS, and one more thing, ever...

Question

Theme section is not available in profile preferences section in vendor instance.

I have created a new workspace in vendor instance but there I am unable to change the theme. It sets the theme to polaris as default theme and it is unable to edit. In my local PDI I have the option to change the theme for the instance in profile pre...

Question

knowledge articles pending approval

WE have knowledge articles that are use approvalsAs knowledge manager for a knowledgebase how can we build a report/dashboard to see what articles still need approval? What those approvals are an who or work group they are assigned to ?WE used the sy...

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REGISTER NOW – SNUG Main Meeting in Dublin on 10th June

We're excited to announce that the next ServiceNow User Group (SNUG) in-person meeting is taking place in Dublin on Wednesday 10th June at the iconic Guinness Storehouse. This half-day SNUG will bring the ServiceNow community together to connect wi...

Event
In Person
Meetup

Project Workspace — Managing your Projects in ServiceNow

Project Workspace in Strategic Portfolio Management ServiceNow’s Project Workspace is a project management application that is part of Strategic Portfolio Management (SPM). It brings planning, resourcing, financials, risk tracking, and reporting in...

Article

Are your Valid to timeframes decreasing due to AI?

We will soon be implementing an AI Agent to search our knowledge bases and are taking a stronger stance with our knowledge managers about timely workflow maintenance to ensure our articles are current and correct. Currently we have about 4,600 articl...

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