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What`s New Popular Posts More The latest in Community Posted by jordancbaron Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Andy H1 Aborting MID Server upgrade due to pre-upgrade check failure: Signature verification failed: Manifest not found Read More Posted by Mouad2 Roles and responsibilities: Business Owner, IT Application Owner and Owned by fields Hi fellow ServiceNow e... Read More Posted by Stewe Lundin Can I some how export my favorites... Can I some how export my favorites and their settings(icons, custom names and color... Read More Posted by Geet Rana Discovery not able to discover cisco-ucs device. Dear All, We have a requirement of configuring discove... Read More Posted by Nik Amy AWS discovery is not discovering any VM's Hello, AWS discovery is not discovering any VM's. I did apply workaround mentioned ... Read More Community Highlights Its_Azar Specialist Think Before You Prompt: Assists vs Tokens in ServiceNow AI is everywhere these days, and ServiceNow is no exce... Read More prerna_sh Specialist Risk Rating Roll-up on vendor level Hello Everyone,There is a concept of Risk rating roll up in TPRM in my case this is... Read More George_1 Specialist Virtual agent live chat report Any OOB dashboard that captures all the Virtual agent conversation / AI Search resu... Read More IbrarA Specialist Exporting ServiceNow Records to Microsoft Word Using a UI Action In my last blog, From ... Read More George_1 Specialist Agent Chat Transfer – Translation Between Agents I have a questions regarding Agent Chat in Workspace a... Read More George_1 Specialist Agent Chat Transfer – Unable to Leave Chat After Agent 1 transfers the chat to Agent 2, Agent 1 remains in the conversation an... Read More IbrarA Specialist From Form to PDF: Building a Record Export Button There is an ask that sounds very common but confuses a... Read More Tejas Adhalrao Specialist How to store data for the current user session in UI Builder? Hi everyone, I'm worki... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Office Hours Live with Frances Frei — The Exponential Leader (APAC) Hosted by jasminecole 7 Aug, 2026 03:00 AM PDT Event Details Online Office Hours Live with Frances Frei — The Exponential Leader (AMS) Hosted by jasminecole 7 Aug, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: [EMEA] Hardware Asset Management Office Hours Hosted by ServiceNow 11 Aug, 2026 05:00 AM PDT Event Details Online From endless handoffs to effortless resolution with AI Hosted by Maria Reyes 11 Aug, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: How to Maximize Observability Integrations with AIOps Hosted by ServiceNow 11 Aug, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy - What's New in ATF Hosted by ServiceNow 11 Aug, 2026 10:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

SC task closed incompletd

In the ServiceNow brownfield instance their is one catalog name as staff departure request when the RITM is raised for that catalog item their is 11 SC task is going to create at a same time. Suppose for one SC task no 1 I updated state as closed inc...

  • Question

PPM licensing for Custom app table with ACL

Hi Everyone, I have created a Custom app and a custom table inside that app. Now , If i write ACL with SPM roles for read and write access for the custom table, do i need to consume 2 licenses? Is App engine license still required even after writing ...

  • Question

Increase string field size on workspace?

 I'm working on a Workspace form and configured a Client Script to add a placeholder text to a multi-line String field (description).The script works as expected (the text disappears when typing and reappears when cleared also it's not saved), but th...

  • Question

Resolved! I have a BR which is high risk should i modify it?

We have an OOB before query Business Rule (Order: 100) on the sys_user table that restricts access to inactive users. Currently, only admin and specific privileged users can view inactive user records. As a result, tickets (such as RITMs/Incidents) r...

  • Question

Configure Fallback Topic

Hi Team,I'm currently working on a Virtual Agent requirement where I need to implement a multi-level fallback experience when the bot is unable to answer a user's question.EnvironmentWe have two Service Portals:IT4U PortalHR4U PortalEach portal has i...

  • Question

ArchX Certification - Need some advise

Hello,I enrolled in the ArchX course and wanted to reach out for some guidance and input. I also noticed that the course link provided on the site is currently returning a server error. Are there any tips or an updated link available?

  • Question

can we create custom COE in hrsd?

Hi i would like to create a new COE otherthan existing in HRSD. Can any one suggest the process for the same.

  • Question

Merging Update Sets

Is it really OK to merge multiple completed update sets an once?  In Local Update Sets I clicked "Merge" and I got a pop up saying "Confirmation: Are you sure you want to merge 23 update sets? You will not be able to undo this action CANCEL OK".  I'm...

  • Question

AI Agent is unable to create record

I have created an AI agent in a demo environment and I am unable to create records on a custom table with inputs given in each execution to agent. I am getting this error:I’m sorry, but I was unable to save your wellbeing data because of security res...

  • Question
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