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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: What's New in the Zurich release for Risk Entity-Based User Access Hosted by Lolita Honkpo 9 Oct, 2025 09:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for Risk Entity-Based User Access Hosted by Lolita Honkpo 9 Oct, 2025 09:00 AM PDT Event Details Online Live on ServiceNow: Create seamless mobile-first employee experiences with MESP pages in Now Mobile Hosted by Lolita Honkpo 9 Oct, 2025 09:00 AM PDT Event Details Online Live on ServiceNow: Create seamless mobile-first employee experiences with MESP pages in Now Mobile Hosted by Lolita Honkpo 9 Oct, 2025 09:00 AM PDT Event Details Online Live on ServiceNow: Create seamless mobile-first employee experiences with MESP pages in Now Mobile Hosted by Lolita Honkpo 9 Oct, 2025 09:00 AM PDT Event Details Online Live on ServiceNow: Platform Academy - What's New in Zurich for Mobile Features Hosted by Lolita Honkpo 9 Oct, 2025 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

survey is triggering twice

i have made a survey and when on a catalog i am generating ritm and making it closed complete the survey is triggering two times but i want it to trigger only once i.e for one ritm a survey is triggering 2 time

  • Question

Copy/Paste Attachments Into Incidents/Forms

Is it possible to configure ServiceNow to be able to copy files and paste them into Incidents, Forms, KBs, Catalog Requests? Instead of having to save an image or file and then attaching.

  • Question

Get Familiar with Agentic Workflows & AI Agent

  We used to design services. Now we’re designing the thinking behind them. With ServiceNow’s AI Agentic Workflows, you're not just setting up automation, you’re training digital coworkers that can plan, reason, and get things done.   This hands-...

  • Article
  • Support - Customer Enablement

"Welcome to ServiceNow"

Hello, when I was using Washington version of SNow as a beginner I went and started with "Welcome to ServiceNow" on demand training. After completing that, I saw a message it was "Retired". What has replaced it? I need to pass the new On-demand train...

  • Question

Get to know Now Assist AI Web Agent | Watch the demos

What is AI web agent? AI web agent is a new ServiceNow product that helps customers tackle complex or repetitive tasks across the ServiceNow platform and other third-party systems. Now Assist AI Web Agent “sees” and “interacts” with the ServiceNow in...

  • Article

Expand list navigation in the workspace

Hi everyone, I've added a list navigation in the UI Builder.I've been looking for a way to expand the list menu by default for a long time. Unfortunately, I haven't found a solution. Is this possible, and can anyone help me? As an example, the list m...

  • Question

Scheduling the report error

I am trying to send a few report's in an email as Embedded PNG's but the PNG come back empty in the email. When I googled it said the limit of data points was hit which is why it returns an empty PNG but the data that the report gives back is not tha...

  • Question

Business Services - Service Offerings - Categories

Hi community,  I'm actually working on Service Offering configuration, for my customer.I'm not specialized in this kind of subjects, but I have understood that a Business Service is a parent of several (or one) Service Offerings. My question is about...

  • Question

How to add a link to a catalogue item within a Playbook activity

I'm developing a Playbook and I'm wanting to include an activity that includes a link to a catalogue item:  However, when I look at the list of activities available, I'm not sure which one I need to select: Has anyone come across this before? I want ...

  • Question

Reporting : Health dashboard

Hi Team , Can you tell me the approach to create the report of below requirement.Based on CMDB Group we need to show  Overall score . *Overall score comes of combination of completeness , compliance and correctness. Looking forward your help in this ...

  • Question

Email not received

I have an email that is being sent out to the Change Request Opened By and couple of email addresses in the CC which are mailboxes and group. I see in the instance emails are in sent state but users are not receiving them. I checked their email rules...

  • Question

Missing records while grouping by fields

Number of groups removed from this list by security constraintswhen grouping by fields some records are missing and showing "Number of groups removed from this list by security constraints" when giving specific conditions the records are missing I tr...

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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