ServiceNow Community

Servicenow and Crowdstrike integration error

While integration between Crowdstrike and servicenow we are recieving below error while running load all records from the devices data source. Please help if anyone has also faced the same issue during the integration. TypeError: Cannot read property...

Question

Scripted Approvals in Flow Designer with Flow Variables

Workflow Automation CoE >Flow Designer > Approvals > Scripted Approval Why Scripted Approvals? Before you consider scripting your approval, please check out this article and Platform Academy recording about Approvals in Flow Designer. There's a goo...

blog
flow designer

Is it possible to make variables visible on SCTasks when coming from order guides only?

Hello, I have a requirement to make certain variables only be visible on SCTasks when coming from an order guide and not be visible when submitted from the standalone catalog item. I tried making sure cascade variables was set to true and marking gl...

Question

RITM CI should be duplicate to SCTASK

Hi , Good Day.!Requirement is : whatever the CI am selecting when submitting in RITM, that same CI should be duplicate / auto reflect to SCTASK also. Screenshot can't post, sorry.

Question

Platform owner roundtable schedule?

Is there an updated platform owner roundtable schedule of events? I'm subscribed to the events sent by Britta Koch earlier this year but the Zoom link did not work for the last event in June. I have an event for 7/16 in my calendar but nothing is men...

Question

Approval in flow with script

Is there anyway to script who the approvers are in Flow ask for approval like you could in workflow? I don't see anywhere in ask for approval where I can set the approvers based on a script. I need to setup the approval in our agile module based on t...

Question

HTML Sanitizer src Attribute

Hi all, I'm attempting to add to the HTML Sanitizer Config whitelist so it only allows iframe URLs from "https://scribehow.com/embed/". I have the HTML Sanitizer Config set to the following but it's not blocking other URLs? What am I doing wrong?var ...

Question

Major incident resolved created a problem but also reopens the same incident

Hi there, There is an out of the box process where when a major incident is resolved, a problem record is created (via the subflow Major Incident Playbook - Create a Problem from Incident). That is okay but what also happens is that the same major in...

Question

How to Cost Cumulative Aggregation OOB Report based on Org Hierarchy without Performance Analytics?

Hello All, I’m working on a project where the goal is to build a dynamic, user‑friendly Report/Dashboard that visualizes software license allocation and cost across users, based on our organization hierarchy. Example organization hierarchy. Constrai...

Question
Dashboard
Reporting

Get MRVS Value and update Asset table based on serial number using Workflow run script

Hi,We created a MRVS < internal name : device_requests >. which contains two variables assigned_to : reference to sys_user tableserial_number: reference to alm_asset tablewe want to update Asset table record based on serial number submitted using thi...

Question

I want on Change Client Script for field background color

Each time the state field changes, number fields background colour should be changed

Question

Easy ways to learn ServiceNow?

Hello Experts,I am new to ServiceNow and want to learn it from scratch. Can anyone suggest me what Can I do?

Question

Pass info from record to Iframe widget

Hello all, I'll try and explain this best I can. I've created a portal widget, for security reasons I'm going to call the page "sp/exec".To make it easily accessible I have then created an IFrame widget in a dashboard to said widget. This works al...

Question

adding attachments from a cloned form widget in a scoped application

Hi Everyone,I am facing issues displaying attachments in a cloned Form widget within a scoped application. Your guidance and support on this would be greatly appreciated. Thanks in advance.HTML:<div ng-if="::!data.isValid && !data.emptyStateTemplate"...

Question

You do not have sufficient privileges to access this knowledge item message in SP

Hi, This is an OOB box behavior on Service Portal that--> if a non admin user has already opened an article that was not retired when opened, but this article got retired from the backend and when the non admin user reloads the page they get "You do ...

Question