ServiceNow Community

What is the difference between "sys_hub_action_instance" and "sys_hub_action_instance_v2"?

After migrating flows using update sets, I visually check to make sure each flow action is updated correctly.This is so inefficient that I'm looking into whether I can use table information instead.Recently, I discovered that flow actions are stored ...

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In the ServiceNow how to bulk edit the 'status' field for the project task on the project workspace?

In the ServiceNow how to bulk edit the 'status' field for the project task on the project workspace view?

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Sharing real World CSDM Data?

Someone eager to share real world data of their CSDM Tech Services/Offerings? Over time i saw a lot of different approaches how to model the Technical part of the CSDM and more i know the more i get confused. Is someone willing to share some excel ex...

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Hard Depenencies with project ppm task

I wanted to know how I can create a Hard Dependency within two project tasks.ExamplePRJ0001- contains 2 tasks prjtask001, prjtask002 and prjtask003.Now I want a hard dependency with two scenariosScenario-1: prjtask003 cant be closed completed unless...

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Open Service Portal Page from Module Without Redirecting to a New Tab

Can I open a Service Portal page directly from a module in the main ServiceNow instance, without redirecting to a new browser tab or window?In other words, when I click my custom module, I want the portal page to load within the same window (like a n...

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After adding attachment category moving to none

when ever i am attaching the attachment/removing the attachment - the category field value moving to None. how to resolve this issue.

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Demand Management

How to remove button on Service operational workspac e

i would like to know the process for removing the Close button on SOW workspace. can anyone suggest ways to do that ..

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How to make Watermark is same for all email

when ever record is submitted, system will generate a email and that email contain Watermark (Ref number). and user also send a email from the workspace (compose record tab --> emails) then it generates different Watermark number. is it possible to...

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Need help showing related list based on last selected Department level

Hi Experts,I have 5 Department fields on my form, and each field is dependent on the previous one. For example, when I select Department 1, the Department 2 field only shows departments under Department 1, and so on.Sometimes I select only 1 departme...

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PA reports Based on the assignment group to show the members in the Assignment to.

In Performance Analytics, when viewing an indicator through the Analytics Hub (not a dashboard), the data is displayed based on the selected Assignment Group, and it shows results for all Assignment To users who are members of that group.

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Service Bridge for Service Request eBonding

How to do eBonding for a Service Request having a req--ritm--sc task from consumer to provider? can catalog have it's own workflow in provider instance? then which task will be intermediating. I want to integrate with SC task.

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Update Related List Based on Choice Fields

I have a form with three choice fields. When I select values in all three fields and click the “Search” button, the related list below the form should update based on those selected values.How can I achieve this in ServiceNow?

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Cannot see any catalog items while creating the "Open a catalog item (SP)" ATF step

I want to create the "Open a catalog item (SP)" ATF step, but in the [Catalog item] field I cannot see any catalog items, even though I selected correct portal and page. The items I am looking for exist and are visible in the portal and they are reco...

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Service Catalog

ServiceNow and SailPoint Identity Security Cloud Integration

I need to integrate with SailPoint for access requests.https://store.servicenow.com/store/app/28d1bfaa1ba46a50a85b16db234bcbe7the above store application I have installed.this is for ServiceNow and SailPoint Identity Security Cloud IntegrationNow i ...

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Steps to add/update/unlink email address on your Now profile

Recently, I came across a question where the questioner was looking for the steps to unlink their official email address from their now profile. I found this question pertinent for all the folks working in the ServiceNow eco system. Initially, most...

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